Commercial Lines Account Manager - Large Lines

Commercial Lines Account Manager, Executive Accounts

Lamb is the leading insurance broker for social service organizations dedicated exclusively to non-profits and social service organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture!

Role Responsibilities

• Manage and retain a large book of business by providing high quality and timely customer service, a proactive renewal process, negotiating with carriers and underwriters, utilizing internal resources, and collaborating with other internal teams.
• Exposure analysis, coordination of coverage, program design, and evaluation of existing accounts to address and correct any deficiencies.
• Confidently & accurately answer client situational questions with respect to insurance coverage and advise about uncovered exposures as applicable.
• Analyze and prepare exposure comparisons, premium comparisons, and renewal proposals
• Communicate directly with clients, underwriters, departmental leaders, and other stakeholders
• Provide incumbent carriers and the placement team with detailed and comprehensive submissions
• Negotiate insurance plan terms and conditions
• Create and present customized renewal strategy and marketing plans
• Seek to increase book revenue by cross-selling and rounding accounts
• Assist to resolve premium audits in dispute
• Perform contract reviews as needed
• Learn, understand, and adhere to our internal timelines, protocols, and workflows.
• Utilize and direct assigned assistant account manager to perform day-to-day servicing tasks including issuance of certificates, auto id cards, processing of endorsement requests, policy checking, invoicing, and billing issues.
  
  
  

Qualifications

• Bachelor’s Degree
• Property & Casualty Insurance License
• At least 10 years’ experience in commercial insurance, preferably in a retail insurance agency.
• Forward thinking with a strong sense of urgency.
• Strong focus on relationship management with clients. Must be comfortable leading client and carrier meetings & having continuous, clear, and professional verbal and written communication.
• Familiarity with Applied EPIC.
• Keen leadership, problem solving, and decision-making skills.
• Deep data and analytics orientation.
• Highly comfortable with using various types of computer technology in a face-paced environment.
  
  
  

Here at Lamb we value Diversity, Equity, and Inclusion. Our teams are composed of individuals from different cultures, geographies, religions, races, ethnicities, genders, sexual orientations, abilities, and generations. We are committed to fostering a Diverse and Inclusive environment for all people because we believe that a variety of experiences makes us stronger—as individuals, as communities and as a company.

Even if you don’t feel that you fit all of the criteria listed, please apply! There may still be a place for you on our team.