T-Mobile

T-Mobile has been crowned "Best in Customer Care" by J.D. Power—yet again! A huge shoutout to our stellar teams who serve customers both directly and indirectly. This marks our 14th consecutive win and 28th overall Customer Care award, and it's all because of the Un-carrier's commitment to providing exceptional service and experiences to our customers. 🎉 https://lnkd.in/gC23Tmtm

T-Mobile's network is prepared for Hurricane Debby. Here's how we plan to keep customers connected through commercial power outages: 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗣𝗿𝗲𝗽𝗮𝗿𝗲𝗱𝗻𝗲𝘀𝘀 T-Mobile’s network is performing strong through the storm, with previous hardening through permanent backup power solutions at sites along the storm’s anticipated path helping to keep customers connected through commercial power outages. 🔋Generators and batteries have been topped off at key sites such as network switches and local towers, and fueling stations are ready for emergency response vehicles and refueling trucks. 🔗T-Mobile has also positioned network equipment for rapid deployment post-storm as conditions safely allow, including: 🚙T-Mobile’s Mobile Emergency Operations Center: Large RV with network management and monitoring equipment 🚚SatCOLTs and SatCOWs: Satellite cell-on-light-trucks and satellite cell-on-wheels that teams can drive to impacted areas to temporarily restore or boost service 📡Quick-deploy and portable VSATs: Satellite dishes called “Very Small Aperture Terminals” that can provide a layer of coverage across broad areas ⚡Microwave solutions: Network technology that offers high throughput and low latency for better data usage 🔌Generators: Portable power solutions 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗳𝗼𝗿 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗮𝗳𝗲𝘁𝘆 T-Mobile’s emergency teams are collaborating with federal, state and local agencies, including being in-person at the Florida State Emergency Operations Center (EOC) and coordinating with EOCs in Georgia, North Carolina and South Carolina. This collaboration helps prioritize restoration efforts and address the needs of public safety and other recovery organizations, including the swift deployment of temporary network equipment. Additionally, we are working with FEMA’s Region 4 Regional Emergency Communications Coordination Working Group along with FEMA Disaster Emergency Communications and the Cybersecurity and Infrastructure Security Agency Region 4. Agencies needing communications assistance can contact our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com. More info: https://lnkd.in/gArGvq9M

Across America, high school football brings communities together on Friday nights. T-Mobile is teaming up with football legend Rob Gronkowski to celebrate that tradition with Friday Night 5G Lights! Your local high school can win a multi-million dollar 5G technology stadium makeover. Gronk tells you more in this video and visit https://lnkd.in/gZ5d39A2 to find out how you can help your community win!

That’s a wrap on another industry-leading quarter! T-Mobile delivered: 📲 Our highest EVER Q2 postpaid phone net adds 🛜 Our highest share of broadband industry net adds EVER 💰 Outsized financial growth See the details of our best-in-industry customer growth and financial performance in our Q2 earnings release: https://lnkd.in/g6HCDZek

Watch T-Mobile’s Q2 2024 earnings call with Mike Sievert, Peter Osvaldik, Mike Katz, Callie Field, Jon Freier, Ulf Ewaldsson and Janice V. Kapner.

Today, we announced that T-Mobile is entering into a joint venture with KKR that will acquire pure play fiber company Metronet, including its broadband infrastructure, rapidly growing residential fiber business operations and existing customers. This unique partnership is complementary to T-Mobile’s existing 5G Home Internet solution and will help meet the ever-increasing consumer demand for higher-speed, reliable broadband offerings.    Read more here: https://lnkd.in/eNhkt_Fy

T-Mobile's President of Marketing, Strategy and Products Mike Katz was recently featured in Colorado State University’s Alumline magazine.     “More than anything, I’ve learned that a lot of life opportunities are right time, right place, and right situation,” Katz said from his office at T-Mobile’s headquarters in Bellevue, Washington. “I think that’s what Colorado State University did for me – because I was there, I got this incredible opportunity to get a part-time job working for a small cellphone company that turned into my long-term career.”     Read the full interview here: https://lnkd.in/gNb9HgCm

Ookla gathers billions of data points from millions of tests to measure the performance of wireless carriers. For two years, T-Mobile has won the majority of its network performance awards. Their new report just came out and we just keep winning!   According to Ookla, T-Mobile has…   ⚡The fastest network. More than 2X faster than Verizon and AT&T and the fastest #5G network, with speeds rivaling some of the fastest traditional home internet providers. ⏱️The most consistent performance 📽️The best mobile video and 5G mobile video experience 🎮The best gaming experience when comparing overall network performance (4G and 5G) 🏆Highest Ranking Consumer Sentiment   And WE WON’T STOP. As 5G solutions continue to evolve, we will be right there, driving the industry forward as we have done since launching the first nationwide 5G network in 2019.   Cheers to Ulf Ewaldsson and his technology team for their amazing work – and the recognition they keep getting along the way.  

"Through our partnership with MLB, we’re going beyond what we did last year with 5G-powered automated balls and strikes and our T-Mobile 5G BP show. We’re adding new innovations to transform in-person fan experiences, like Go-Ahead Entry for quick stadium access and OneCourt for greater live-game accessibility — and it’s all made possible by the power of our leading 5G network." - Mike Katz, President of Marketing, Strategy and Products Check out how T-Mobile 5G is knocking it out of the park for Major League Baseball (MLB) All Star Week: https://lnkd.in/gQnEPJNN

Nelly Korda is a T-Mobile athlete and the top women's golfer in the world! That comes with a lot of pressure, but she shared how she stays focused on the game at hand with CEO Mike Sievert in his latest episode of Sidekicks Conversations.   Watch the episode to hear more from Nelly on chasing a historic run and inspiring millions: https://lnkd.in/g6BspGjG