Loop

Did you know that 62% of shoppers have increased expectations for brands to prioritize sustainability? 🤯 ♻️ We surveyed 750 Australian consumers to get the inside scoop on how expectations have shifted and what impact sustainability has on shopper behaviour 🇦🇺 🚨 Spoiler alert, you could be missing out on higher order values, increased repeat purchase rates, and word of mouth recommendations if you're not prioritizing sustainability. Here are a few of our top takeaways from the report & be sure to check out the full report for all of the info you need to implement more sustainable practices and drive increased customer loyalty 👇 https://bit.ly/3X7BZts

Ecommerce has faced major challenges with inflation, rising acquisition costs, and dropping customer loyalty. Thriving now requires a strategy built on trend monitoring and resilience 🔎 📈 We gathered insights from Karlie Vanderpluym, Solutions Consultant at our partner agency, Convert Digital, on how ecommerce brands can stay ahead in a rapidly evolving market. Vanderpluym shared that her top clients are closely monitoring the landscape, with a strong focus on these key trends: 👉 Total cost of ownership 👉 Tech consolidation 👉 Streamlining of operations 👉 Monitoring customer behaviour Click the link below to learn how to revamp your strategies and stay competitive ⬇️ https://bit.ly/4e2auZk

🚀 Exciting News! 🚀 We're thrilled to announce our new integration with TryNow.com! Through this partnership, customers can now enjoy a fitting room experience from the comfort of their home, along with a seamless returns process with Loop. With TryNow x Loop, brands can elevate the shopping experience, drive incremental profit, and build lasting customer relationships 🤝 Check out our latest blog on how TryNow x Loop can boost CLTV👇 👇 👇 https://lnkd.in/e8W6uz4y

Is your brand on the Smart Path to Profit in 2024? 🚀 Our latest report is packed with insights that can help you drive growth and boost profitability in an evolving ecommerce landscape - implementing fees is just one of them! 🔎 For enterprise businesses, get the strategies leading brands are using: https://bit.ly/3MnSKf5 🏢 For small to medium businesses, uncover actionable steps to scale efficiently: https://bit.ly/3Xn3Wi5 Discover the key to a profitable 2024 with these essential guides. Dive in and get on the smart path to turning returns into revenue opportunities 📈 Download your tailored report now!

Haven't had a chance to explore our latest report, ‘The Rise in Returns Fraud’? In the last year, 90% of retailers dealing with returns fraud or policy abuse reported a rise in these challenges. Our survey of 600 retailers across the US, UK, and Australia reveals a clear trend—returns fraud and policy abuse have become the top concerns in the industry, overshadowing even the usual culprits like operational costs and supply chain disruptions. We’ve summarized the most important findings—check out these 3 takeaways to stay ahead of the curve. Want more? Get the full report here 👉 https://bit.ly/4cJuZbV

"Loop has been a transformative solution for Topicals.”- Deja J., Customer Insights Manager @ Topicals Before implementing Loop, Topicals struggled with a chaotic, manual returns process. Recognizing the need for an automated solution to enhance their customers’ returns experience and preserve revenue, they quickly found Loop to be the perfect fit. Since choosing Loop, they have seen: 📉 Return rate reduced by 75% 🤩 Return-related customer complaints dropped by 40% 🤝 15% increase in customer retention rate “The combination of clear policies, user-friendly tools, and powerful analytics has allowed us to operate more efficiently and strategically" Want to dive deeper? Tap the link below👇 https://bit.ly/4fPhWIK

⭐ Exciting news! ⭐ We have partnered with Alloy to power ERP, OMS, and WMS integrations for thousands of merchants using Loop. With this partnership, merchants can now seamlessly sync data across their Warehouse Management Systems, Order Management systems and ERPs - driving growth and increasing efficiency 📈 Learn more about how Alloy and Loop are transforming return technology in the case study below 👇 https://bit.ly/3YWAot0

“Returns fraud and policy abuse have become difficult behaviors for retailers to prevent, turning into a major drag on many brands’ margins and contributing to major financial losses,” - Hannah Bravo, CEO @ Loop During a recent interview with PYMNTS, Hannah dives deep into the growing issue of fraud and returns abuse. She shares how merchants can: 🛡️ Safeguard against fraud while still delivering a seamless customer experience. 💡 Transform the returns fraud challenge into a unique opportunity for brands and solution providers to innovate with comprehensive strategies. 🔍 Stay ahead of the game as returns fraud adapts with new technological shifts. Get full story below, plus a sneak peek of at Loop's latest tech advancements to combat returns fraud👇 https://bit.ly/4dW7GN8

Return fees are becoming the new norm for brands... and it's paying off 🤫 With rising operational costs, free returns are becoming a thing of the past. Over 60% of Loop merchants now charge return fees—a 47% increase since 2020! Wondering how to implement return fees without losing customer loyalty? Join our webinar, 'The Fee-nomenon: How Top Brands Use Fees to Drive Growth' on August 29th at 1 PM EST. We’ll dive into strategies for implementing return fees effectively and share tips to boost your profits. Register now through the link below 👇 https://bit.ly/3MadlTQ

Peak season is fast approaching, and so is the surge in returns 📈 If returns are cutting into your profits, it’s time to reevaluate your customer loyalty strategy before the year-end sales rush. Join Vaishali Ravi, Sr. Product Marketing Manager @ Loop and special guest, Rad Mitic, Head of Brand Advocacy @ Yotpo, on August 29th at 11 AM AEST to discover: 🔍 Insights into current consumer behaviors and expectations 💡 What consumers expect out of your returns 🎯 How you can drive customer loyalty and retention throughout the post-purchase experience Don’t fall victim to losing 25% of shoppers every year – save your seat today and learn how to transform returns into your secret weapon this peak season👇 https://bit.ly/3WVpkej