Last updated on Jul 8, 2024

Your team is facing tough times. How can you support them with empathy and understanding?

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When your team is navigating challenging periods, it's your empathy and understanding that can make a significant difference. Emotional intelligence (EI) is the ability to recognize, understand, and manage not only your own emotions but also those of others. This skill is invaluable in times of stress, as it helps you to connect with your team members on a deeper level and provide support that resonates with their emotional needs. Harnessing EI during tough times involves active listening, genuine concern, and a willingness to take actionable steps to alleviate the team's difficulties.

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