Last updated on Jul 2, 2024

What do you do if you encounter a conflict in a temporary work setting?

Encountering a conflict at work can be a challenging experience, especially in a temporary work setting where you may not have established relationships or a clear understanding of the company's conflict resolution processes. However, it's crucial to address such issues professionally to maintain a positive work environment and ensure that your temporary role is successful. Whether the conflict arises from miscommunication, differing work styles, or other factors, there are effective strategies you can employ to resolve the issue and move forward productively.

1 Assess Calmly

When you first notice a conflict, take a moment to assess the situation calmly. Reacting impulsively can escalate the issue, so it's essential to approach the problem with a clear head. Consider the context of the disagreement and try to understand the perspectives of all parties involved. By doing so, you can identify the root cause of the conflict and determine the best course of action to take. Remember, staying calm and composed is key to effective problem-solving in any temporary work setting.

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Arpit Bhatnagar

Deputy General Manager @ HCL Technologies | Infrastructure & Databases
In my role as an IT services professional, managing conflict is similar is very important. Rushing into a problem without proper analysis can lead to further complications, reacting impulsively to workplace conflict can escalate tensions. When I encounter a conflict, I prioritize understanding the underlying issues and the viewpoints of everyone involved. By maintaining a calm and methodical demeanor, I can address conflicts constructively, ensuring that resolutions are fair and effective.
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2 Communicate Openly

Open communication is vital when dealing with conflict. Approach the person or people involved and express your concerns in a respectful and non-confrontational manner. Be sure to listen to their side of the story as well, as this can lead to a better understanding of the issue at hand. Maintaining an open dialogue allows for the airing of grievances and can pave the way for a collaborative solution. Remember, effective communication is not just about talking; it's also about listening and understanding.

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3 Seek Mediation

If direct communication doesn't resolve the conflict, consider seeking mediation. In a temporary work setting, this might involve talking to a supervisor or someone in human resources who can provide an impartial perspective. A mediator can facilitate a discussion between the conflicting parties and help them reach a mutually acceptable resolution. It's important to approach mediation with an open mind and a willingness to compromise.

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Arpit Bhatnagar

Deputy General Manager @ HCL Technologies | Infrastructure & Databases
As an IT services professional, I see mediation as akin to engaging an expert to troubleshoot a persistent technical issue. When direct efforts to resolve a conflict don't work, bringing in a neutral third party can provide the objectivity needed to find a solution. Just like involving a database specialist to analyze and resolve a complex problem, seeking mediation from a supervisor or HR professional can help clarify misunderstandings and foster effective communication. The mediator's role is to guide the discussion, ensuring all voices are heard and helping to identify common ground. Approaching this process with an open mind and a readiness to compromise is crucial, as it allows for a balanced resolution
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4 Offer Solutions

Once you understand the conflict, it's time to offer solutions. Think creatively and propose options that address the concerns of all parties involved. Your suggestions should aim to be fair and practical, keeping in mind the temporary nature of your work arrangement. By offering solutions, you demonstrate your commitment to resolving the issue and your ability to think critically under pressure.

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5 Implement Changes

After agreeing on a solution, it's crucial to implement the necessary changes promptly. This might involve adjusting workflows, clarifying roles, or improving communication channels. Whatever the agreed-upon solution, taking action shows that you are serious about resolving the conflict and improving the work environment. Effective implementation can also prevent similar conflicts from arising in the future.

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6 Reflect and Learn

Finally, take time to reflect on the conflict and the resolution process. Consider what you've learned from the experience and how it can inform your approach to future challenges in temporary work settings. Reflecting on conflicts and their resolutions is an opportunity for personal growth and can enhance your problem-solving skills in any professional situation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Jailan El Shazly, Ph.D., M.Sc., PCQM

Business Development Department Manager/Expert in Pharmaceutical Counseltancy &/or Internal Audit Compliance & FollowUp Auditing(Marketing, business development, Pharmaceutical ind.).
In a temporary work setting, address conflicts promptly and professionally. Start by calmly discussing the issue with the involved parties, focusing on facts and specific behaviors rather than personal attributes. Use active listening to understand their perspectives. Seek common ground and work together to find a mutually acceptable solution. If the conflict persists, involve a neutral third party, such as a supervisor or HR representative, to mediate. Maintain a positive attitude and professional demeanor throughout, aiming to resolve the conflict constructively and maintain a collaborative work environment.
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What do you do if you encounter a conflict in a temporary work setting?

1

2

3

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1 Assess Calmly

2 Communicate Openly

3 Seek Mediation

4 Offer Solutions

5 Implement Changes

6 Reflect and Learn

7 Here’s what else to consider

Problem Solving

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What do you do if you encounter a conflict in a temporary work setting?

1

2

3

4

5

6

7

1 Assess Calmly

2 Communicate Openly

3 Seek Mediation

4 Offer Solutions

5 Implement Changes

6 Reflect and Learn

7 Here’s what else to consider

Problem Solving

Rate this article

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