What are the common risks of scaling up and sustaining process improvement outcomes?

Establish a multi-tiered communication strategy, aligning enterprise goals with process improvements. Create a "process improvement portal" for transparency and collaboration. Think of your organization as an orchestra - everyone needs to play from the same sheet music. Even Beethoven couldn't conduct if half the musicians were reading recipe books instead of musical scores!

TLDR: Pilot your change at a small scale and use that data to prepare for broader release How many times have you seen a promising conceptual project screech to a halt when someone asks "How is this going to work across our whole org?" Piloting, the act of doing a small-scale working experiment to test your proposed change(s), is essential to validate the hypothesis and working assumptions that your business case is based on. It provides data on 1) if you are solving the problem(s) you set out to remedy and 2) if your organization's people, processes, and technology and sustain change at scale. With this info, you now have a gameplan to address operations: do we need to add people? Retrain existing staff? Now is the time to optimize.

Many purpose-driven startups become too reactive, handling daily issues without a long-term strategy. Reactivity opposes resilience and innovation. To make a lasting impact, it's crucial to step back and strategize effectively. Solution: Strategic Thinking for Sustainable Business Processes 1. Assess your processes 2. Seek external perspectives 3. Identify intersections

Integrating new technologies with existing systems can be complex and may lead to compatibility issues. Ensuring seamless integration is crucial to avoid disruptions and maximise the benefits of process improvements. Introducing an advanced inventory tracking system required integration with our existing ERP platform. Initial compatibility issues were resolved by involving IT experts early in the planning stage, leading to a smooth integration and enhanced inventory management capabilities. As process improvements scale, the complexity of managing multiple initiatives increases. Effective project management and clear prioritisation are essential to handle this complexity.

Use of technology automation, while briefly mentioned, should be more prominent. By using an automation technology to guide the user to the desired outcome by the process owner. This will show any weakness in the process as it is mapped to a technology to capture and process the request from the user, deliver the desired outcome and the data to generate metrics to see how effective the process is and how often it is executed.

Solid input and somewhat predictable. Still solid content and ready to use what some may have already concluded based on their own observation.