Here's how you can track client progress and growth using performance evaluations as a personal coach.

THE most important piece is for the client to be clear on what ‘performance’ and ‘growth’ means for them - not some arbitrary set of goals they think they ‘should’ want! Sometimes the goals (eg, feeling more confident) might seem hard to measure or define, so establish this at the start is crucial. Asking questions such as ‘how will you know when you are more x y z?’ And ‘what does being/feeling more x y z look like for YOU?’ ‘What will you be doing/how will you be acting when you are more x y z?’ Is a powerful way to really get to the heart of what can be/will be measured

Durante meus processo de coaching sempre peço para meu cliente preencher um questionário para entendermos o atual momento dele, a partir disso definimos metas realistas e para avaliar a evolução é fundamental ter um KPI (indicador de performance) para podermos mensurar a evolução. Em todos os encontros a meta e relembrada e o KPI analisado para saber se estamos progredindo ou não.

<< 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁 𝗣𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵 Baseline, Goals, Check-Ins, Analysis, Feedback, Action 𝟭. 𝗕𝗮𝘀𝗲𝗹𝗶𝗻𝗲 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 Establish a starting point to measure progress. • Bias alert: Are unconscious biases affecting the baseline? • Full spectrum: Are we capturing all relevant metrics? • Starting strong: How can we ensure the baseline is accurate?

Tracking client progress effectively as a personal coach begins with setting a clear baseline. Based on the initial consultation and assessments, establish key metrics or skills that need development. These metrics might include qualitative data like self-reported confidence levels or quantitative data such as sales figures, depending on the coaching focus. The baseline should be comprehensive and tailored to the client’s specific goals. It's important to ensure that these initial measurements are accurate and agreed upon by both the coach and the client. As part of this process, document this baseline in a structured format that can be easily revisited and updated throughout the coaching relationship.

In jeder Folgesitzung bespreche ich zunächst die Fortschritte seit der letzten Sitzung. Ich gebe zudem Aufgaben die bearbeitet werden sollen. Nach Abschluss des Coachings frage ich nach 3 und nach 6 Monaten, sowie einem Jahr nochmal nach wie sich alles entwickelt hat.

Meta SMART já é conhecida mas um erro que muitos cometem na hora de defini-la é a questão da relevância. É muito normal durante um processo de coaching o cliente decidir mudar a meta, porque está muito longe ou porque é muito fácil mas o principal motivo é "eu não sei se eu quero isso mesmo" Correr atrás de uma meta que não é relevante para você é uma ótima forma de perder tempo, para não cair nessa armadilha é fundamental o autoconhecimento, entender o que é importante para você, ou como eu gosto de dizer: Descubra pelo que você morreria e viva por isso.

After establishing the baseline, aligning goals involves setting specific, measurable, achievable, relevant, and time-bound (SMART) goals directly linked to the baseline assessment. The goals should challenge the client but also be realistically attainable, promoting motivation and commitment. Clear goal alignment helps structure the coaching sessions and focus the efforts of both the coach and the client. It also provides a clear roadmap for the coaching journey and sets expectations for success. This alignment drives the coaching process forward and makes it easier to measure progress in a structured way, ensuring that both parties are always working towards the same objectives.

For some people, it is tricky to hear their own voice. They are so used to listening to what the world arounds them wants, that they forget what is truly aligned for them. As a coach, creating that space of non-jugdment, and calm, it allows the person to really reflect if this is a goal that is aligned or if they just think they 'should' be doing it!

Alignement des objectifs Les évaluations de performance sont d'autant plus efficaces lorsqu'elles sont parfaitement alignées sur les objectifs du client. Il est donc primordial de bien comprendre ce qu'il souhaite accomplir afin d'adapter les critères d'évaluation en conséquence. Que ce soit l'amélioration de la condition physique, le développement de compétences de leadership ou le perfectionnement des aptitudes à la prise de parole, l'évaluation doit refléter ces objectifs spécifiques. Cet alignement garantit que les commentaires reçus sont pertinents et que les progrès mesurés sont directement liés aux aspirations du client, optimisant ainsi l'impact du coaching.

Na minha condução de processo os check-ins são semanais, de forma simples e rápida, aqui vão algumas perguntas que utilizo: "Para validar, seu grande objetivo para esse ciclo ainda é ....?" "Como você sente que está evoluindo em direção a esse objetivo?" "Como está a evolução do seu KPI?"

Regular check-ins are pivotal for monitoring progress and making necessary adjustments. These should be scheduled at consistent intervals (e.g., weekly, bi-weekly, or monthly) and include a review of progress against the established goals. During these sessions, discuss what has been working and any challenges encountered, and gather feedback from the client on their experience and any adjustments they feel are needed in their coaching plan. These check-ins serve as accountability touchpoints for the client and provide an opportunity for real-time feedback and course correction. They help maintain momentum and ensure clients remain engaged and committed to their growth journey.

Working with my own coach, and my personal trainer, I know how much consistency and accountability can make a difference. Somewhere in the back of our minds, we know that a session is coming up, and this makes us check in with ourselves: have we progressed, how are we doing? This is also what I have seen with my clients: that extra accountability and regularity enables tremendous progress! Rome wasn't built in one day - one stone at a time. One check in at a time.

Vérifications régulières La constance est la clé pour suivre efficacement les progrès du client. Il est donc essentiel de planifier des points de contrôle réguliers pour effectuer ces évaluations de performance. Ces séances offrent l'opportunité de revoir les objectifs, d'évaluer les performances actuelles et d'ajuster les plans si nécessaire. Les évaluations régulières aident à maintenir la motivation du client, à le garder concentré sur ses objectifs à long terme et à célébrer ses succès. Elles vous permettent également d'identifier et de traiter les défis avant qu'ils ne deviennent des obstacles.

Analyze data to track progress. • Insight mining: What hidden patterns can data reveal? • Method tweak: How can data reshape coaching methods? • Learning curve: Are we seeing true learning styles?

Data analysis involves reviewing the collected data to identify trends, patterns, and insights into the client's progress. Analysing this data allows the coach to objectively assess the effectiveness of the coaching interventions and the client's rate of progress towards their goals. The insights gained from data analysis can be invaluable in understanding what is working and what might need changing. It lets the coach make informed decisions about future coaching strategies and interventions. Furthermore, sharing these insights with the client can boost their motivation and help them see the tangible results of their efforts, reinforcing the value of the coaching process.

Analyse des données Après chaque évaluation, prenez le temps d'analyser en détail les données collectées. Recherchez les tendances, les améliorations et les domaines nécessitant plus d'attention. Cette analyse approfondie vous donnera des informations précieuses sur le style d'apprentissage de votre client et son rythme de progression. C'est également l'occasion de raffiner vos méthodes de coaching pour mieux soutenir sa croissance. Les décisions basées sur des données fiables peuvent considérablement améliorer l'efficacité de votre accompagnement et la satisfaction de vos clients.

Delivering Feedback should always be presented in a way that is helpful, insightful and does not offend anyone. If there are any negative comments, treat and present them in way that will appear to be Positive in order to motivate that particular person. Keep it simple and keep them motivated too!

Deliver constructive feedback effectively. • Positive spin: How can we frame criticism as growth? • Strength highlight: Are we reinforcing achievements enough? • Growth lens: How can feedback foster resilience?

Feedback sollte nie ungefragt gegeben werden. Ich frage ob mein Feedback gewünscht ist. Mit Fragetechniken kann ich aber gleichzeitig auch meinen Coachee dazu motivieren seinen eigenen Wachstum zu feiern. Es gibt keine Mängel nur unerreichtes oder Dinge an denen wir noch wachsen können.

Transmission des commentaires La façon dont vous transmettez les commentaires peut avoir un impact significatif sur la motivation et l'estime de soi de votre client. Adoptez toujours une approche constructive, en vous concentrant sur les moyens de s'améliorer. Mettez en avant ses points forts et ses réalisations pour renforcer les comportements positifs. Lorsque vous abordez les domaines nécessitant un travail, présentez-le comme une opportunité de croissance plutôt qu'une lacune. Des commentaires efficaces sont un équilibre subtil entre encouragement et critiques constructives, guidant ainsi le client vers un développement durable.

O feedback e o feedforward são ferramentas valiosas no processo de coaching, servindo como guias para o aprimoramento individual e a conquista de objetivos. Feedback ou retroalimentação diz respeito à avaliação de ações, comportamentos ou resultados passados. Com o objetivo de aumentar a autoconsciência, promover a melhoria e reforçar comportamentos positivos. Feedforward se volta para o futuro, focando nas possibilidades e no potencial do coachee. Ele busca expandir as perspectivas, desenvolver novas habilidades e alcançar objetivos com mais clareza.

Develop a forward-looking action plan with the client based on the data analysis and the discussions during regular check-ins. This plan should outline the next steps, strategies, and resources needed to overcome barriers and achieve the goals. It should be dynamic, adapt to the client’s evolving needs and circumstances, and incorporate any new goals. Effective action planning charts the course for continued progress and empowers the client by actively involving them in the planning process. This fosters a sense of ownership and responsibility for their growth. Regularly revisiting and adjusting the action plan ensures that the coaching remains relevant and targeted, maximising the potential for client success and satisfaction.

Develop actionable steps post-evaluation. • Collaborative design: Are plans co-created with the client? • Clear steps: How can we ensure goals are actionable? • Ownership: How does client ownership drive commitment?

Am Ende einer Sitzung lege ich immer mit dem Coachee einen Plan fest welche Schritte er in seinem Tempo wie umsetzen möchte. Ich gebe niemals das Tempo vor animiere aber dazu einen Fuß vor den anderen zu setzen.

Gerade zum Einstieg und bei Coachees, die sich selbst sehr ambitionierte Ziele setzen, ist es wichtig, das richtige Maß zu finden. Sowohl das "echte Leben" als auch die Orientierung am Ziel sollten hier mit einfließen.

What drives the most impactful coaching relationships? 1. Deep emotional connections 2. Data-driven insights 3. Client’s intrinsic motivation