Here's how you can analyze and define problems effectively as an Engineering Manager.

Understand the Why. Whenever in a meeting or a situation where you need to do something, deliver something, my question is always : what are we trying to achieve here? what's the end goal? then break down the responses in chunks of achievable tasks, and set realistic expectations on delivery. In general there are scope creeps around every major project, making sure we understand what are we trying to achieve and what's the goal will always give us the right direction. both from a priority perspective but also defining the goals

By gathering comprehensive information, engaging with the team, analyzing data, and categorizing the problem accurately, an engineering manager can formulate effective, tailored solutions. This approach not only resolves the immediate issue but also strengthens the overall resilience and efficiency of the team or project.

La correcta y experta implementación de un Análisis Causa Raíz permite determinar con total exactitud el verdadero problema, evitando caer en la trampa de considerar las consecuencias como si estas fueran el problema.

Sempre que surge um problema temos o habito natural de logo querermos sentar a discutir a solução sem que façamos aquilo que é mais importante investigar o problema , juntar todas as evidencias possíveis e entrevistar todos os envolvidos para que assim possamos na analise do problema ter todo embasamento técnico para se chegar a uma solução.

Estoy de acuerdo en que la identificación clara del problema es el primer paso crucial. Como gerente de ingeniería, mi enfoque para abordar un problema incluye varias etapas clave: 1. Recopilación de Información 2. Categoría del Problema 3. Evaluación del Impacto 4. Desarrollo de Soluciones 5. Implementación y Monitoreo 6. Revisión y Aprendizaje Este enfoque estructurado no solo ayuda a resolver el problema en cuestión, sino que también fortalece la capacidad del equipo para manejar desafíos similares en el futuro.

To address issues effectively, investigate their origins using methods like the "5 Whys." Repeatedly questioning the cause reveals deeper problems, ensuring solutions are sustainable and prevent future occurrences. For example, understanding why a machine breaks down—whether due to user mistakes, production flaws, or poor upkeep—helps create lasting fixes.

Uma parte muito importante de toda analise de problema é entrevistar todos os envolvidos no evento para que assim possamos juntos todos os dados possíveis e também todas as diversas percepcoes dos probemas.

Listen, listen, listen !!! to all stakeholders including your subordinates. Many a Engineering Manager have run down plants and equipment because they failed to listen, and in listening it also includes listening to criticism, the assumption that all critics are in the opposition is not always right, some critics take a hard line position because they don't want a reoccurrence of previously failed actions. To succeed an Engineering Manager must be able to work with and get the best out of both so called proponents and critics.

Involving relevant parties in problem analysis is crucial, as they can offer valuable perspectives you might overlook. This collaboration ensures that solutions align with the team's and organization's goals, addressing immediate issues while supporting future strategies.

Once the issue and its root causes are well-defined, gather your team to generate and assess various possible solutions. Foster creative thinking and consider different options. Evaluate these ideas based on practicality, expense, time, and potential effects. Avoid settling on the initial idea and explore multiple alternatives to find the best approach.

The next important step is to create a detailed strategy. This strategy should specify the tasks needed to execute the chosen solution, designate who will handle each task, and establish deadlines. It's crucial to be practical about the time and resources available. Additionally, include backup plans in case the first solution fails. A comprehensive strategy not only tackles the issue but also offers a clear path for the team to follow.

Regularly tracking progress is crucial to ensure the solution is working. Schedule consistent meetings to review the implementation of your plan, using metrics to gauge success. Be ready to make changes as needed. Ongoing oversight helps promptly address any arising issues and keeps the situation under control.