You're facing conflicting feedback on training methods. How do you navigate the diverse perspectives?

Colete feedback de todas as partes interessadas, incluindo treinadores, participantes, supervisores e quaisquer outras pessoas envolvidas. Utilize diferentes formatos para a coleta de feedback, como questionários, entrevistas, grupos focais e avaliações anônimas. Classifique o feedback em categorias, como pontos positivos, negativos e sugestões de melhoria. Procure por tendências e padrões no feedback para identificar áreas comuns de concordância e discordância.

In my experience, facing conflicting feedback on training methods is always common. One of the perspective is to assess feedback having mixed reviews few might be positive, negative, biased, without biased. So assess it and categorise it for training methods options.

Dry run and blending the Training Methodology IMO, its quite common to get such feedbacks on training methodology especially if the audience is diverse with respect to skill or experience levels. Approach the feedback without bias. Try to connect with the participants individually to understand their expectations and based on the inputs received, try formulating a blended methodology that works across the spectrum. Also, Before finalizing the training plan,Try identifying a sample audience with different experience and skill levels and have a dry run with them as a pilot exercise. Try to assess what works and what doesnt and try to deliver the same after bridging the gaps in the existing framework.

Getting conflicting feedback is always poses a bit of a conundrum, doesn't it? Of course, the first thing to do is look for patterns, especially in terms of how many responses are similar. That's usually a good sign that further work needs to happen in that area. But if you have a one-off sort of comment, that's where it can get really tricky. Sometimes, a particular method or topic needs to stay in regardless of what participants say...if that's the case, then you can say "duly noted" and move on. If that's not the case, then I engage in some serious reflection, often member checking with others about my thoughts. That way, I can be sure that I'm giving each piece of feedback serious consideration.

In my experience, in conflicting feedback on training methods we navigate the diverse perspectives using Pilot run or Dry run option. This should happen before we implement any new changes to the training programs. Pilot run or Dry run will happen with few set of members with less or zero charges on programs to get the candid feedback about the training, content, trainers etc this will feedback to next next sessions to improvise the quality.

When dealing with conflicting feedback on training methods, consider these strategies: Self-Reflection: Assume the conflict lies within yourself, not the data. Understand the intentions behind your actions and how they impact others. Identify Influences: Reflect on who brings out your best and worst qualities. Explore why certain feedback triggers different responses. Values Alignment: Recognize the values driving your actions. Align your choices with these values. Intentional Choices: Be deliberate in decision-making, even in straightforward situations. Remember, diverse perspectives can lead to growth and a stronger approach!