Dealing with a client's shifting project demands. Are you equipped to handle the constant changes?

If a new projects awarded ensure we had a strong design team to review the change potential and design strength so as in between the builds further rework potential can be avoided

Dealing with Shifting Project Demands - Embrace Change as Inevitable: Accept that changes are part of the project lifecycle. - Plan for Flexibility: Build in adaptability to accommodate adjustments. - Positive Client Relationships: Show commitment by adapting to their evolving needs. By being proactive and flexible, you can maintain momentum and keep your client happy.

In my experience, the following has worked to efficiently and effectively embrace and adapt to change requests from clients. Being flexible and adaptable is important. Input, information and project requirements can sometimes change, but being adaptable while still keeping your client's needs in mind is vital. Ensure to have clear, effective and regular communication with your client. This allows each of you to be always updated and easy to pivot in the event of any changes. Try to anticipate potential changes and prepare for various scenarios.

Primeiro passo aceitar a mudança e encará-la como um novo desafio. Organizar as tarefas e planejar o que deve ser executado para eliminar possíveis erros. Após realizar esses passos acreditar no projeto e executar com propósito e acompanhando para corrigir quaisquer rotas necessárias.

Adaptability and agility skills are key. Being able to adjust your approach, timeline, and even deliverables based on new information or priorities.

I must say dealing with shifting goal posts is such a delicate dance but from a project management perspective I feel you need to have clear boundaries set. You have to have all stakeholders on board and in agreement right from the innitiation phase to reduce scope creep. But one thing to remember is to take the proactive approach and clearly communicate everyone's roles and contributions, what the outcome will be, and to what extent. Any change in inputs will lead to discrepancies in the outcome and that needs to be expressly communicated. That being said, however, you need a degree of flexibility but within boundaries to balance project progression with client satisfaction.

J'identifie d'abord mes priorités et objectifs clés. Ensuite, je communique clairement mes attentes et mes capacités avec diplomatie, en affirmant mes besoins tout en respectant ceux des autres. Je reste ferme et cohérente dans l'application de ces limites pour maintenir un équilibre sain.

Agreed Scope is backbone of the planning, but creeping of scope is inevitable, and, the Project Manager has to be flexible to accommodate the desired changes in the interest of business. As everything has a limit, and constant changes also are same, this needs to be accepted by stakeholders, and well communicated by the Project Manager. So a Boundary has to be set for the same. Change in Cost, Time & Deliverables need to be evaluated with all changes in the Client’s Shifting Project demand & same to be discussed, communicated & documented for future learning. Some stakeholders may not be able to correlate for different aspects of a Project , the continuous communication about Cost, Time & Delivery will help in setting the boundary.

At some point you have to say no more changes otherwise you'll never finish the project. The trick is to know when and how to do this. If you are too rigid, the customer may not want to work with in the future.

Es de crucial importancia establecer límites claros para gestionar las espectativas futuras del alcance de un proyecto los entregables y los hitos desde el principio comunicar cómo los cambios podrían afectar éstos elementos!... cuando surjan nuevas demandas evaluar en función de los objetivos del proyecto!...

To effectively manage changing demands, it is of the utmost importance to maintain open communication with the customer. Regular updates and encouragement of feedback help to build trust and solve problems collaboratively. Transparency about project progress and the impact of changes is of the essence in establishing a strong relationship with the client. Using clear language, avoiding jargon, and communicating proactively will help ensure that all parties involved fully understand requests and trade-offs.

La comunicación efectiva entre todos los agentes es la clave para que el proyecto tenga éxito. 1. Transparencia: Asegúrate de compartir la información relevante sobre los cambios y cómo afectarán al proyecto. 2. Escucha activa: Presta atención a las necesidades.Es importante demostrar empatía y estar dispuesto a escuchar para encontrar soluciones satisfactorias para ambas partes. 3. Claridad: lenguaje claro y conciso. Evita jergas técnicas que puedan generar confusiones y asegúrate de que todos entiendan los cambios propuestos. 4. Flexibilidad: Es crucial mantener una actitud flexible y estar dispuesto a adaptar el plan del proyecto según sea necesario. Colabora con el cliente y el equipo para encontrar la mejor manera de avanzar.

This is key to managing any project. If your project keeps shifting this is even more imperative. It will be a huge help in keeping you on track with your project and keep track of all the changes.

Je m'assure de comprendre clairement mon message et mon public. J'utilise un langage clair et précis, j'écoute activement pour comprendre et je pose des questions pour clarifier. Je suis consciente de la non-verbal et j'ajuste ma communication en fonction des besoins et des réactions de mon interlocuteur.

Transparency is one of the key values I find very important to uphold from the start of the project up until the end of it. Without it, effective communication is not possible. Being transparent with the right boundaries can keep both ends grounded on the essentials of each project and can really provide a good avenue for a very successful collaboration. 💪

In project management, it is of the utmost importance to be prepared to meet changing customer demands. The effective use of management tools, such as task tracking, Gantt charts, and Kanban boards, is essential to assess the impact of changes and maintain the project's progress. Frequent communication with the client and adaptability in scheduling are crucial for effectively addressing change requests. Furthermore, comprehensive documentation and real-time collaboration through online tools are best practices to ensure project success.

The project was a design-build occupier project. During the design phase, the client made specific demands, which were incorporated into the design. However, during the budgeting phase, the total project cost exceeded the limit. Consequently, the client insisted on using materials from their previous office. This required rework, and a simple spreadsheet was prepared to illustrate how the project would be impacted in terms of budget, timeline, and quality, as well as aesthetics. These factors were monitored from day one. Ultimately, the project was delayed as initially predicted. The client accepted this, and an extension of time (EOT) was approved.

Utilize ferramentas de gerenciamento de projetos e outras tecnologias para acompanhar e gerenciar as mudanças. Softwares como Trello, Asana e Microsoft Project podem ajudar a monitorar o progresso, redistribuir tarefas e ajustar cronogramas de forma eficiente. A inteligência artificial também pode ser uma aliada na previsão de mudanças e na automação de tarefas repetitivas.

Je commence par évaluer l'importance et l'urgence de chaque tâche. Je classe ensuite selon les délais, les objectifs stratégiques et les dépendances entre les tâches. Je priorise celles qui ont le plus grand impact sur les résultats globaux du projet ou de la journée.

Com mudanças constantes, a priorização de tarefas torna-se ainda mais crítica. Avalie o impacto de cada nova demanda e priorize com base na urgência e importância. Essa abordagem garante que os recursos sejam utilizados de forma eficiente e que os objetivos principais do projeto sejam alcançados.

When client’s demand change, make sure You utilise Action Plan - can be excel, or some other professional program. Set a meeting with the client, spend some time to listen to their expected change, analyse it and check how it affects the work that has been already carried out. If it is something that can be done without a major shift, then it should be a no brainer, but if new demands are critical - make sure you communicate all the details about the change in the project with your client - times, scope, financial changes, workload, priorities. Evaluate project again (treat it like a new sub-project) against new critical metrics and objectives. together with the client focus on the actual priorities (both for yourself and them).

To effectively manage changes in a project, it is crucial to adopt an adaptive and continuous learning attitude. Every change represents an opportunity to improve management skills. It is therefore essential to reflect on how changes are handled and their results to refine processes. Flexibility is key to adjusting the scope of the project, always evaluating the impact on the schedule and budget. Implementing agile methodologies and establishing clear processes for change management is critical, as is fostering an organizational culture that values adaptability and continuous improvement. Effective communication and comprehensive documentation of changes are of paramount importance for the success of any project.

Change and our approach to it used to be reactive and driven by our past experiences. Change management is not something that comes solely from management experience, it is a result of various skill sets such as Design Thinking, Social Engineering, and the ability to gain trust from colleagues within the project during crucial moments. Being able to identify the right timing and need for change with a methodical solution is a key skill for every project lead and must be a requirement in the skill set of any future lead.

Je reste ouverte aux nouvelles idées et perspectives. Je cherche activement des occasions d'apprendre, que ce soit par la formation, la lecture ou l'expérience pratique. Je réfléchis régulièrement sur mes réussites et mes échecs pour ajuster mes approches et grandir continuellement.

Adapte-se rapidamente às novas demandas e aprenda com cada experiência. Avalie regularmente o que funcionou bem e o que pode ser melhorado. Use essas lições para aperfeiçoar seus processos e estar ainda mais preparado para futuras mudanças.

I always keep in mind that the purpose of every project is to achieve a set of goals and objectives, some of which are most important and some of which are lower. Thus, it is inevitable that during the implementation of a set of activities, a PM needs to fine-tune and align them with the goals and objectives, which brings the previously mentioned flexibility, prioritization and adaptability. Tools can play a role, but experience and learning procedures offer the best toolkit to every PM. I have met people who see things well before strong indications are shown. However, sharing that info ahead of time with the rest of the team to make appropriate adjustments, is a very good asset for any team and a great learning opportunity, hard to find.

Project management is not something for which only the project lead is accountable. A project is an environment where every participant has the right, but also the responsibility, to form and shape it. Being able as a project lead to encourage the participants is a major success factor in a modern approach to project management. Challenging colleagues and understanding the project's needs is crucial for a successful project. A project lead can be held accountable for a bad project, but being able to build and deliver a valuable project is most often a team achievement.

Changes are one of the project principles in the PMBOK guide. The changes are undeniable and should be taken into account. Any change from the client must be notified to the contractor in writing. Changes affect time, project scope, cost and quality. So, we consider these four items when considering any change. Through various investigations and joint meetings with the engineering and design group, the client , supervision and design consultants, the proposed changes are reviewed and after the approval and notification order, we take action on the project changes. Changes should be reviewed in detail and included in the schedule. It is very important to note that too many changes in the scope of the project are scope creep.

After every addition of change, it’s important to re-evaluate the risks. Make sure that the project risks are accounted for after incorporating the extra requirements. Find out how the change request affects the project. Determine the additional risks that occur due to the change request. Once the risks are identified, the project manager should modify the risk management plan accordingly.

Yes, of course, we must fulfill our client's requirements. However, if the changes exceed the project cost and impact major rework or design, we need to evaluate and discuss them with the board of directors before commencing the changes.