What do you do if you need to break the news of a layoff to your colleagues while working abroad?

1 Prepare Thoroughly

Before you approach your colleagues, ensure you have all the necessary information. Understand the reasons behind the layoffs and the logistics of how they will be carried out. Knowledge of severance packages, notice periods, and support services provided by your company can help answer questions your colleagues might have. Preparation also involves choosing the right time and place for the conversation—preferably a private setting where your colleagues can process the news and ask questions without feeling exposed.

2 Communicate Clearly

When delivering the news, be direct yet empathetic. Use clear language to explain the situation without resorting to corporate jargon which might confuse or alienate your colleagues. Acknowledge the difficulty of the situation and the emotional impact it may have. It's important to give your colleagues the facts while also showing that you understand this is a tough message to receive, especially in a foreign country where they may feel more vulnerable.

3 Offer Support

After breaking the news, be ready to offer support. This could be in the form of information about local employment laws, language support for non-native speakers, or assistance with updating resumes. While you may not have all the answers, being a point of contact and showing willingness to help can provide some comfort during this uncertain time. Encourage your colleagues to access any available resources provided by your employer, such as counseling services or job placement assistance.

4 Listen Actively

Be prepared to listen to your colleagues' concerns and respond with genuine empathy. Active listening involves giving your full attention, acknowledging feelings, and responding thoughtfully. This can help your colleagues feel heard and supported. Remember, while you may have had time to process the news of the layoffs, this may be the first time they are hearing about it, and they will likely have many questions and emotions.

5 Maintain Professionalism

Despite the emotional nature of layoffs, maintaining professionalism is crucial. This means respecting confidentiality agreements and not sharing sensitive information irresponsibly. Uphold the dignity of your colleagues by avoiding gossip or speculation about the reasons behind the layoffs or who might be affected next. Professionalism helps preserve respect and trust within the team during a difficult transition.

6 Follow Up

Finally, don't let the initial conversation be the last. Follow up with your colleagues to check on their well-being and to provide updates on any new developments. This ongoing communication demonstrates your commitment to supporting them through the transition period. It also gives your colleagues additional opportunities to ask questions or seek further assistance as they begin to plan their next steps.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?