How can you measure the effectiveness of your service delivery?
Service delivery is the process of providing IT solutions to customers, both internal and external, in a timely, efficient, and cost-effective manner. But how can you measure the effectiveness of your service delivery? How can you identify the strengths and weaknesses of your IT services, and improve them accordingly? In this article, we will explore some of the methods and tools that can help you assess and enhance your service delivery performance.
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M Fahad TariqVisionary IT Leader | Digital Transformation Executive | Head of Applications & Innovation | Shaping the Future of…
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Ashish BansalDriving Digital Success at Scale: Global Shared Services | IT Strategy | Transformation | M&A Integration | Innovation…
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Sapna J.Digital Transformation | Strategic Thinking | Process optimisation | Innovation