How can you ensure your problem solving approach is diverse and inclusive in Enterprise Software?

1 Identify the problem

The first step in any problem solving process is to define the problem clearly and accurately. However, this is not always easy, especially when you are dealing with complex and ambiguous problems that affect multiple stakeholders. To ensure your problem definition is diverse and inclusive, you need to involve the people who are affected by the problem and the solution, such as your clients, users, team members, and other relevant parties. You need to listen to their needs, challenges, goals, and feedback, and understand how the problem impacts them. You also need to acknowledge and respect their differences, such as their culture, language, background, preferences, and accessibility. By doing this, you can avoid making assumptions, biases, or errors that might limit your problem solving scope or effectiveness.

3 Implement the solution

The final step in problem solving is to implement the solution and monitor its results. To ensure your solution implementation is diverse and inclusive, you need to communicate and collaborate with the people who are affected by the problem and the solution, and ensure they are informed, engaged, and satisfied with the solution. You need to provide clear and consistent instructions, expectations, and feedback, and address any issues or challenges that might arise during the implementation. You also need to collect and analyze data and feedback on the solution's performance, impact, and outcomes, and use them to measure and improve your problem solving success. You need to recognize and celebrate the contributions and achievements of everyone involved in the problem solving process, and acknowledge and appreciate their diversity and inclusion.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?