IT Support Assistant
IT Support Assistant
Goliath
Surrey, England, United Kingdom
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See who Goliath has hired for this role
About Goliath
Goliath is a worldwide manufacturer and distributor of toys and games. We have offices in 15 countries and distribution channels reaching over 100 countries. At Goliath, we believe in the power of a good product and the spark of innovation, where product is king, and innovation is key. These principles have been the foundation of our success since our founding in 1980 by Adi Golad.
Why apply to Goliath?
We can give you the opportunity to learn and develop your skills not only within our UK team but with the global IT Team.
Role consists out of:
Hardware infrastructure
The candidate should have an affinity for problem solving, they would be able to quickly grasp a business requirement, understand the underlying processes and apply technical solutions.
They will be capable of working to deadlines, prioritising key tasks, working independently, and reporting progress back to wider teams for review and comment assessment.
It would be nice if the candidate has experience with the hardware, software, services in use by Goliath. But if not, is eager to learn about those
Benefits
What is on offer?
A permanent, full-time position, starting ASAP.
A good benefits package includes 25 days holiday per annum plus bank holidays.
Goliath is a worldwide manufacturer and distributor of toys and games. We have offices in 15 countries and distribution channels reaching over 100 countries. At Goliath, we believe in the power of a good product and the spark of innovation, where product is king, and innovation is key. These principles have been the foundation of our success since our founding in 1980 by Adi Golad.
Why apply to Goliath?
We can give you the opportunity to learn and develop your skills not only within our UK team but with the global IT Team.
Role consists out of:
- First line support. Making sure all issues and questions coming to IT support for UK but also globally are getting addressed
- Training of and writing documentation for end-users
- Maintenance and monitoring of servers and endpoints
- Procurement and configuration of new equipment
- Onboarding and offboarding users
- Support for local and global IT projects
Hardware infrastructure
- HP/Dell servers
- Microsoft HyperV
- Dell/Apple/Microsoft desktops and laptops
- HP network switches
- Fortigate/Draytek firewalls
- Ubiquiti wireless access points
- HP/Konica printers
- HP/APC UPS
- Apple/Samsung mobile devices
- Windows Server 2008-2016
- Active Directory
- DNS
- DHCP
- MS SQL
- MS Business Central ERP
- Windows 10/11 OSX desktop OS
- Microsoft Office 365
- Adobe Creative Cloud
- ESET Security/Anti-virus
The candidate should have an affinity for problem solving, they would be able to quickly grasp a business requirement, understand the underlying processes and apply technical solutions.
They will be capable of working to deadlines, prioritising key tasks, working independently, and reporting progress back to wider teams for review and comment assessment.
It would be nice if the candidate has experience with the hardware, software, services in use by Goliath. But if not, is eager to learn about those
Benefits
What is on offer?
A permanent, full-time position, starting ASAP.
A good benefits package includes 25 days holiday per annum plus bank holidays.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Information Technology -
Industries
Primary and Secondary Education and Non-profit Organizations
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