Scout Recruiting Ltd

Easy Jet are launching a recruitment drive specifically for the over 50’s. This is aimed for anyone over 50s and people wanting to change their mind about retirement. The campaign, called Returnships, follows research suggesting that three in four people over the age of 50 believed this was the perfect time for a new career. I think it’s a brilliant idea and think more companies should do this. What are your thoughts?

Are you conducting off boarding or “exit” interviews in your business? If the answer is no, then it’s really is something to consider. It will provide you with valuable feedback that you can put you to good use in your business Why? They are a valuable tool for both you and employees. When an employee decides to leave the business , an exit interview provides an opportunity to gather feedback and a better understanding why they are going. You will start identify patterns in employee turnover and provide insights into why employees are leaving. This information can help you make changes to improve employee retention. Also, by understanding why employees are leaving, you can take steps to improve the culture and address any issues that may be contributing to turnover. Exit interviews also provide a valuable source of feedback that can help a company improve its processes, policies, and procedures. Often you get the best feedback in this situation and the employee gets a chance to talk openly about their experience with your business. Hope this helps somebody today💪 #business #employeeoffboarding #exitinterviews #employeeexperience #employeeretention #humanresources #businessfeedback #employeeengagement #stafffeedback #talentmanagement #workplaceculture #employeeturnover #HRstrategy #employeefeedback #HRmetrics #managementtips

Part time Office Account Manager role now available. Located in the heart of Stamford 9.2 or 9-3 or 9-4 Monday to Friday. Free parking plus 25 days and BH £24k - permanent Must have a background in accounts up to trial balance and working knowledge of Sage line 50. Managing the office NOT people. Small business Really varied and busy role that offers you the flexibility of a work life balance. Get in touch for more information #parttimework #Stamford #accounts #officemanager #AAT #Sage #immedate

How are you motivating your employees and stopping them from feeling overwhelmed or burnt out in the workplace? It’s SO important to keep a check on this. I you don’t it can lead to something called “learned helplessness” This is when people are conditioned to believe that a bad situation is unchangeable or inescapable. It causes a person in this situation to shift their mindset to care only for themselves and decrease their workload to the bare minimum. Which, as a business owner you do not want. You need your employees happy and onboard with your vision and culture. Here are some tips to help you achieve this: ✅Make sure your employees know what is expected of them and provide clear guidelines on how to achieve their goals. ✅Celebrate their successes and show appreciation for their hard work. This can be done through telling them, bonuses, or other incentives. ✅Create a supportive environment where employees feel comfortable sharing their concerns and seeking help when needed. ✅Offer training programs, workshops, and mentorship opportunities to help employees enhance their skills and advance in their careers. ✅Encourage employees to take breaks, prioritise their well-being, and avoid burnout by encouraging a healthy work-life balance. By checking in with your employees regularly and making them feel heard and valued you’ll significantly reduce burnout and silent quitting. I hope this helps somebody today 😀

Wow, received this today from my lovely candidate who sent me a LinkedIn recommendation. Thank you for taking time out of your day to write this ❤️

The power of a smile in an interview😀 Smiling during an interview can have several positive benefits. Here are a few simple and friendly reasons why a smile can make a difference: 1. Creates a positive first impression: Your smile is one of the first things people notice about you. By smiling, you instantly create a warm and friendly impression, which can help you establish a positive connection with the interviewer right from the start. 2. Shows enthusiasm and confidence: A smile conveys a sense of enthusiasm and positivity. It demonstrates that you are genuinely interested in the opportunity and excited about the interview. It also reflects confidence and can help ease any nervousness you may feel. 3. Builds rapport and likeability: Smiling is a universal sign of friendliness, and it can help build rapport with the interviewer. It creates a sense of comfort and approachability, making it easier for the interviewer to engage with you. People are generally more likely to respond positively to someone who appears friendly and approachable. 4. Displays a positive attitude: Employers often look for candidates who possess a positive attitude and can contribute to a positive work environment. A smile indicates that you have a positive outlook and can bring a cheerful and optimistic attitude to the workplace. 5. Enhances nonverbal communication: Nonverbal cues, including facial expressions, play a crucial role in communication. Smiling can help you convey enthusiasm, interest, and openness nonverbally. It complements your verbal responses and can reinforce your message, making it more impactful. Remember, a smile should be genuine and natural. It doesn't mean you have to smile throughout the entire interview, but using it appropriately and at the right moments can make a positive difference.

Sharing a fab testimonial we received from a very happy client. Are you getting the service you deserve from your recruitment agency? If not get in touch😀 “Scout Recruiting offers the best recruitment service I have ever used. Not only do Jo and Davina know their stuff but they work quickly and accurately so I’m not wasting my time. I have now recruited four amazing people from them and saved both time and money for the business. These ladies really now what they are doing. Thank you Scout Recruiting” Emma - Hr Manager

Are you noticing an increase in employees leaving the business. You might want to read the link in the comments Awareness is key.

We are currently recruiting for a Customer Service Coordinator on behalf of our client located in Oakham. This position plays a pivotal role providing exceptional service and support to existing and new customers. The team member would be responsible for addressing enquiries, resolving issues, and facilitating professional interactions with customers through various communication channels, both verbal and written. The right candidate would possess strong interpersonal skills, problem-solving abilities, and a commitment to delivering high-quality service. This is a full time permanent role. Salary £23k - £30K depending on experience. It is also a hybrid role 3 days working in the office and 2 days working from home. 3pm finish on a Friday Responsibilities Respond to all customer enquiries via Phone, email or in person, promptly and professionally. Supporting customers with product information, pricing, availability, and order management/ processing Maintaining customer and internal systems (where appropriate) Providing troubleshooting support for technical issues related to products or services. Liaise with departments within the UK office and factories (both Poland and China), to ensure customer enquiries are managed effectively and ensure resolutions in a timely manner. Stay informed and up to date with products, services, and policies to provide accurate information to customers. Collaborate with team members to improve processes, continually improve service quality and support. Working alongside line manager, on a day-to-day basis, supporting the Customer Service department Regularly participate in training sessions and workshops to enhance product knowledge, communication skills, and customer service techniques Adhere to company policies, guidelines and standards for professionalism, confidentiality, and ethical conduct. Requirements Proven experience in Customer Service, Retail, or related field. Excellent communication skills, both verbal and written Strong interpersonal skills with the ability to build rapport with customers. Effective problem solver Ability to multitask, prioritize, and manage time efficiently. Adaptability and strong initiative to learn new processes, systems, and products. Attention to detail and accuracy in all work carried out. Competent user in Microsoft Office, inclusive of Outlook, Teams etc. with proven intermediate level excel skills advantageous. Positive attitude, patience, and resilience. Job located in the Rutland area.

We are interested to know.