The Pharmacy Retail Associate will provide quality customer service and assist the retail supervisor in ensuring smooth operations in the retail pharmacy.
Job Responsibilities
Operational
Ensure that the store is opened punctually and computer systems are user-ready
Monitor the queue and actively respond to reduce the waiting time of patients
Ensure that the float is ready and prepared on time
Actively promote weekly specials and practice plus-selling
Operating cash register and handling of cash in the pharmacy
Ensure good housekeeping at retail trading, storage areas and at retail shop floor
Maintain store security (e.g. stocks, premise and stored information) at all times
Maintain proper records and maintenance of the equipment used in the pharmacy
Monitor stock levels and replenish stocks in the pharmacy
Maintain condition of stock to ensure all stocks are under appropriate conditions and in good saleable condition
Perform goods receipts and handle inter-branch transfers and error reports
Assist in cycle counts and stock takes
Administration
Maintain proper daily sales records
Perform data entries into inventory system - SAP
Assist in compiling information and filing of retail documents in a neat and organized manner.
Assist to generate monthly reports for analysis/checks
Staff Training and Development
Assist to coach and orientate new staff on retail workflows and pharmacy activities
Assist to conduct briefing for promoters
General
Perform any other duties as assigned by the Reporting Officer
Involve in work place improvement projects/ activities as and when required.
Job Requirements
GCE N or O level qualification
2 - 3 years of relevant experience required
Excellent service oriented and has good interpersonal skills
Good team player and self-motivated.
Working Hours
5.5 days' work week (non-shift)
Work Location
National University Polyclinics (NUP) - West Region
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Human Resources Services
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