Operations Manager, Jaan

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Operations Manager, Jaan

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Be a part of the 2-Michelin Star Jaan by Kirk Westaway
• The position is responsible for the management of overall operation and administration of the outlet/business unit, and be accountable for its revenue and profitability by communicating regularly with culinary team and revenue team to implement agreed upon strategies and promotions;
• Ensuring the highest possible standards and quality of products and services offering in the outlet as to meet and exceed guests expectations
• Drive the service standards of Jaan, and elevate guest experience. Work with Chef Kirk Westaway to achieve 3-Michelin Star.

Qualifications:

• Minimum 7 years’ experience, with at least 3 years in the European fine dining scene.
• Candidates with experience in 2/3-Michelin Star Restaurants will be preferable.
• Possess strong leadership qualities, sound judgement and decision making.
• Have a collaborative, enabling leadership style. Prior experience in developing Standard Operating Procedures (SOP), to help drive the service standards.
• Leads to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS