Changi Airport Group

Are you a Changi Rewards member? Changi Rewards is CAG’s retail loyalty programme that provides airport shoppers with a whole slew of benefits, like 9% GST absorption at our landside retail outlets. To further enhance its offerings, Changi Rewards recently introduced ‘Monarch’, a new prestigious by-invite-only loyalty tier. Monarch members enjoy perks like shopping rebates of up to 4%, year-round free parking, and personalised concierge services, among others. Changi Rewards Team Lead Ms Chan Hui Leng says, “Monarch is our way of recognising and celebrating the elite status of our top premium customers. Through initiatives like Monarch, we aim to be the best-in-class travel and retail loyalty programme in Singapore.” Monarch is just one of the ways the Changi Rewards programme has been evolving to serve members better. Hui Leng says, “We constantly leverage our customer insights to enhance our offerings and thus long-term loyalty and satisfaction.” For example, new and enhanced parking benefits for all members were introduced in May '24, after a brand research study revealed that this would be a perk that members in any loyalty programme would greatly value. If you’re keen to be part of this dynamic Changi Rewards team, check out these openings: • Marketing Manager - https://changi.me/LICR1 • Manager, Business Development and Marketing Partnerships - https://changi.me/LICR2 If you have a customer-centric attitude; possess strong communication, creative, analytical and digital skills; and would love to innovate to improve the customer experience, come make #MAGIC with us!

#BreakingNews🚨: Changi Airport will soon be directly connected to Malacca, Malaysia and Kertajati (Bandung), Indonesia via Scoot! Operated by the airline’s brand-new Embraer E190-E2 jets, you can enjoy five weekly flights to Malacca starting 23 October 2024, and twice-weekly flights to Kertajati starting 28 September 2024. ✈️ Scoot is also expanding their Embraer fleet to serve Balikpapan, Pekanbaru, and Makassar in Indonesia, Vientiane in Laos, and Davao in the Philippines. Find out more on our Now Boarding blog here: https://changi.me/LIScoot.

Ahead of Singapore’s 59th birthday, we asked Singaporeans for their favourite things about our island nation. Watch our video below, shot in Changi Airport and around the rest of Singapore, to learn what they had to say! But above all, what we love the most is knowing we get to return to the loved ones who make coming home so special ❤️

Meet Eng Wanyu, Senior Manager of Planning & Leasing in CAG’s Airside Concessions Division. With a career spanning the aviation sector, Wanyu finds this area of work extremely exciting and satisfying. “It’s a role that requires the blending of various elements – refreshing our trade mix to align with consumer trends, introducing new brands and products exclusive to Changi, and forging new partnerships,” Wanyu shared. “When all these come together, we create a delightful Changi Experience in the transit area for our passengers.” Wanyu’s team is on a constant lookout for ways to enrich passengers’ experience. At the moment, she is spearheading the Terminal 1 East Enhancement project. Her team is revamping the commercial layout and bringing in new tenants, products, and services to elevate the shopping and dining experience. “Consumer behaviours are ever-changing. They have, in fact, shifted drastically after Covid-19,” Wanyu revealed. “We are diving deep into new consumer insights for every business category in Changi to ensure we attract the right retail and F&B brands.” To Wanyu, the airside retail and F&B environment is highly dynamic. “There is always something new to learn. An open mind and the tenacity to deliver the unique Changi experience is crucial.” Keen to join Wanyu’s team and make an impact on Changi’s airside business? Explore the opportunity: changi.me/LIJO6 #CAGCareers #CAGMagicMakers #FacesOfChangi #IMCAG #Airports #ChangiAirport

#NEW: Starting August 2024, all Singapore residents and eligible foreign travellers will enjoy passport-less immigration clearance. With new token-less biometric checks, passengers at Changi Airport will benefit from faster processing times. This advancement supports enhanced border security while streamlining the journey for travellers. It will be rolled out progressively, starting from Terminal 3 for arriving Singapore residents from 5 August 2024 at selected automated lanes. All terminals will transition to passport-less immigration clearance by September 2024. Read more about the new clearance concept here: https://changi.me/4c94hcC

Kent Lim has been part of the Changi Airport Planners and Engineers team for almost 11 months. A mechanical #engineer, Kent plays a pivotal role in design planning and coordinating mechanical and electrical systems for ancillary buildings at the Changi East development site. His work ensures the master consultant’s design aligns with stakeholder expectations and delivers sustainable outcomes for the airport’s future operations. He is also part of a team working on the Automatic People Mover project for Terminal 5. Kent's passion for green building practices drives him to create eco-friendly environments that elevate the experience of occupants while preserving natural resources. Beyond technical expertise, his dedication to leveraging advanced technologies underscores his role as a catalyst for sustainable development within Changi. His contributions will help raise the airport’s operational efficiency and also support CAG’s efforts to drive the industry in environmental responsibility. "Through #innovative engineering and a passion for #sustainability, I aim to create airport infrastructures that not only enhance operational efficiency but also set new standards in environmental responsibility," Kent shared. "Working in Changi Airport has been a rewarding journey. It allows me to contribute towards creating sustainable, eco-friendly environments that enrich passenger experiences while preserving our planet's resources for future generations." Keen to join Kent's team of engineers and make a difference to the future of aviation? Apply now: changi.me/LIJO7 #WeAreHiring #AirportConsultancy #Airports

You probably know the highest point in Changi Airport - the control tower, But did you know the deepest point, the coldest place, and other 'extreme' spots in Changi? Read the latest issue of Changi Journeys, which reveals these secret spots: https://changi.me/4bYONb8

Over 260 CAGians joined hands with 140 airport partner volunteers to go M.A.D (make a difference) in July 2024! It was a privilege for us to give back to society at the Changi Gives Back event organised by Changi Foundation. The incredible support and gifts from our colleagues before the event empowered us to benefit close to 400 ComLink+ children/youths and their caregivers. On 1 July, our staff volunteers warmly hosted our young guests and their caregivers at the airport, creating joyful moments for guests and volunteers alike at the various stations. We are greatly heartened by the smiles we saw and the laughter we heard. The event stands as a testament to the power of community and compassion, showcasing the incredible impact we can make when we come together to support those in need.

For Tan Jo Ting, retail is more than just a career – it’s a passion. Since joining CAG four years ago, she has had the privilege to work on iShopChangi, CAG’s e-commerce platform, to bring exciting brands to travellers. Now, she is channelling her expertise to an equally important audience – the airport community. In April 2023, the airport community team under Airside Concessions Division was set up to boost sales and revenue. For Jo Ting, developing innovative initiatives like group buys and exclusive partnerships for the airport community has been incredibly rewarding and meaningful. “CAG's vision for #growth and #innovation fueled my excitement to join this pioneering team. I was enthused by the prospect of developing new initiatives, and I view it as an opportunity for personal and professional growth.” Balancing the diverse expectations of multiple stakeholders can be challenging, but Jo Ting thrives on the support of her dynamic teammates and maintains a healthy work-life balance. “To succeed in this role, it’s important to have a growth mindset, good interpersonal skills, and the passion for innovation while being accountable for the results,” Jo Ting shared. “If you're a team player who thrives in a dynamic environment and have a passion for retail, come make MAGIC with us at CAG!” Keen to join Jo Ting's team? Check out the available roles: changi.me/LIJO5 #CAGCareers #WeAreHiring #IMCAG #MAGIC #CAGMagicMakers #FacesOfChangi

CAG is thrilled to receive the Special Recognition award at the Singapore Tourism Awards 2024. This accolade attests to our ongoing commitment to enriching Singapore's tourism – from transforming domestic tourism with unique local tours during the pandemic, to swiftly attracting international travellers post-Covid with enthralling airport offerings. Heartfelt thanks to our incredible airport partners and the Singapore Tourism Board for their invaluable support. Together, we will continue to create unique, inspiring, and unforgettable experiences to elevate Singapore’s tourism landscape.