Desktop Operations Engineer

Job Description:

You need to solve the visa problem on your own, we offer a job offer, we do not provide a work visa.

1. Responsible for the construction, operation and maintenance of IT infrastructure of the international office, including the installation, commissioning and operation and maintenance of computer room engineering, integrated wiring, network equipment and servers, to ensure the safe and stable operation of the system;

2. Responsible for the installation and distribution of office terminals such as computers and printers, as well as the detection and resolution of daily hardware problems and desktop problems:

3. Responsible for providing 7*24 global IT technical support services for global office users, familiar with ITSM system and ITIL related processes:

4. Responsible for the preparation of IT support technical documents, building IT knowledge base, and promoting the standardization of IT services: 5. Regularly summarize the problems of IT technical support and output reports to promote the optimization and improvement of IT service quality.

Skill Requirements:

1. Major in computer science, bachelor degree or above;

2. More than 3 years of experience in overseas office network construction and desktop support services

3. Proficient in the application of professional knowledge in computer networking, familiar with mainstream routers, switches, firewalls, server products and related technologies, Cisco CCNA/CCNP related certifications are preferred

4. English can be used as working languages, fluent communication, Chinese communication ability is preferred