Category Management Senior Client Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We are looking for curious insight and strategy consultants.

This is an exciting opportunity for you who wish to further develop yourself within insight and analysis and who want to work closely with the grocery trade and the supply chain. As an advisor, you will assist and work side by side with Coop and major brand suppliers, using customer insights to influence decision makers across procurement, category, chain and marketing, to ensure their success. You will own and develop client plans that deliver value and customer satisfaction. Your goal will be to translate strategy into concrete recommendations and actions that improve the shopping experience, by being a passionate champion of the implementation of “Customer First” practice.

We are looking for someone who is self-motivated, analytical, curious and solutions- oriented. You are an excellent relationship builder and communicator, who can deal with complex issues and transform data into easy-to-understand, action-focused analyses.

At dunnhumby, you will work in a world-leading retail data science company with specialist expertise in customer data, category development, campaign and price, customer communication and media. You will experience being part of a large international network, but at the same time work closely with Coop and the major brand suppliers in a dynamic environment with opportunities to experiment and learn.

Who are you?

• Eager to work data- and insight-driven, and has experience from analysis and insight work, preferably within grocery/FMCG and consultancy
• Have strong analytical skills and dares to challenge established truths based on data
• Have experience in managing and owning a customer relationship and has commercial sense
• Has very good collaboration skills, commitment and execution power
• Is structured, results- oriented and responsible
• Masters the role of project manager for small and medium-sized projects
• Have good skills in the office package (Excel and Power Point)
• Minimum bachelor's degree in business-related areas
  
  

What can we offer?

• Great focus on personal development with our own learning portal and mentoring program
• An international and professionally strong environment with access to cutting-edge expertise in a wide range of areas within retail and data science
• A culture with skilled, committed people who highly value our values Passion, Collaboration, Courage and Curiosity
• A work environment that facilitates a balance with your interests outside of work with Early Finish Fridays and your birthday off.
• A varied everyday office life with presence at our office in central Oslo, at Coop, at a supplier or at home office
• A vibrant working environment with various networks for diversity and inclusion, including dh Women's Network, dh Proud, dh Parent's & Career's, dh One and dh Thrive
• Competitive conditions with good insurance and pension terms
  
  

The position requires that you are fluent in a Scandinavian language and English, both written and spoken.

What You Can Expect From Us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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