“Bridging the gap between merchants and carriers, we have a unique opportunity to elevate the delivery experience for end-consumers.” These words of wisdom come from our very own Ana Silvério Rodrigues, who has just been promoted to Chief Customer Officer 🌟 With our own research indicating nearly 30% of online shoppers won’t reorder from stores that handled their shipping issues poorly, it's never been more important to have customer happiness top of mind. 🧠 In her time at Sendcloud, Ana has already cut resolution times in half by introducing automated claim handling, while also rolling out a new channel strategy to increase customer satisfaction. Now, she’s ready to take our customer service to new heights as e-commerce continues to grow. Congrats Ana on this well-deserved role! 🎉 #GrowandWin #CustomerHappiness #ecommerce #leadership
Sendcloud
Softwareontwikkeling
Eindhoven, North Brabant 19.559 volgers
The complete shipping platform for e-commerce
Over ons
SendCloud is de nummer 1 verzendtool voor webshops. We helpen webshops groeien, door het optimaliseren van het verzendproces. Onze verzendsoftware koppelt verschillende vervoerders met online shops. Samenwerkingen met verschillende vervoerders zoals DHL, PostNL, DPD, UPS en Same Day Delivery zorgen ervoor dat webshops hun check-out kunnen optimaliseren met verschillende verzendopties, tegen een aantrekkelijk tarief. Door onze koppelingen met meer dan 25 shopsystemen zoals Lightspeed, Magento, WooCommerce, Prestashop, Shopify en marktplaatsen zoals Bol.com en Amazon verzenden webshops gemakkelijker, sneller en goedkoper. Daarnaast is het mogelijk om in 1 klik automatisch verzendlabels te printen, de beste verzendopties te kiezen, automatische Track & Trace mails te sturen en pakketten wereldwijd te verzenden en retourneren.
- Website
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http://www.sendcloud.com
Externe link voor Sendcloud
- Branche
- Softwareontwikkeling
- Bedrijfsgrootte
- 201 - 500 medewerkers
- Hoofdkantoor
- Eindhoven, North Brabant
- Type
- Particuliere onderneming
Producten
![Klik hier om Sendcloud te bekijken]()
Sendcloud
Shipping Software
Sendcloud is the all-in-one shipping platform that accelerates international growth. Shipping should be easy, no matter what, where, and how much you ship. We help online retailers to save time on shipping and at the same time increase conversion by optimizing their checkout, offering branded tracking and a seamless return process for both businesses and consumers. Our passion for tech drives us to improve our platform every day to ensure retailers and consumers can count on the best shipping solution ever. By optimizing the shipping process for retailers, the consumer experience is taken to a higher level. As a result, handing over a parcel is no longer a simple business transaction, but part of the customer experience, creating a win-win situation for both online retailers and consumers.
Locaties
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Primair
Routebeschrijving
Stadhuisplein 10
Eindhoven, North Brabant 5611 EM, NL
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Routebeschrijving
Fürstenrieder Straße 70
München, Bayern 80686, DE
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Routebeschrijving
20 Boulevard Montmartre
Paris, Île-de-France 75009, FR
Medewerkers van Sendcloud
Updates
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We’ve got big news for our UK sellers 🇬🇧 You can now integrate your #TikTokShop with Sendcloud to #slay your social selling! 🚀 TikTok isn’t just for viral dances anymore. It’s evolved into a booming digital marketplace where businesses can quickly expand their reach. TikTok Shop allows you to sell directly in the app. By connecting to Sendcloud, you can streamline your shipping, handling, and returns to make sure you're selling more and stressing less. Very demure, very mindful ✨ Ready to boost your TikTok Shop game? Join our exclusive webinar with TikTok Shop and Sendcloud experts Tana-Maria Schächtele & Rehab El Hadari: 📅 Wednesday, 11th September 🕚 11AM BST Register via link in comments ⬇️ #SendcloudUK #TikTokShop #ecommerce #SocialSelling
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We all know that customers convert when they see fast & free delivery. But what if we told you there’s more to the story... 🔎 In a recent survey, we asked online shoppers what factors persuaded them to buy from one store over another. ✅ 67% said the convenience of delivery options 🍃 42% said the sustainability of delivery options Relying on one delivery method is kind of like putting all your eggs in one basket. If it’s not the basket your customers want, you risk losing their business 💸 #ecommerce #CustomerExperience #Checkout #Delivery
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Cheers to 10 years of being the heart and soul of Sendcloud Niek van der Linden and Jennifer Loderichs 💙 Niek joined us as a tech wizard to build innovative solutions to our merchants’ toughest shipping challenges. Meanwhile, Jennifer started in sales and grew to be our Office Queen, holding us together and creating a welcoming environment as we expanded our team of 50 to a team of 450+. 🚀 It’s been a wild ride these past 10 years - but something tells us the best is yet to come. Here’s to a decade of growing and winning together.🥂 #TeamSendcloud #WorkAnniversary #CheersTo10Years
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Letting loose at Sendcloud’s summer event with a little healthy competition. 🏆 A core part of our culture is giving people the tools they need to grow & win - whether that’s for themselves or our 25,000 merchants. So naturally we celebrated summer with an obstacle course competition that ended in a tug-of-war tournament. 🥇 The prize? Ultimate Sendcloud fame and never-ending bragging rights 😜 #TeamSendcloud #SummerFun #WorkHardPlayHard
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Who’s been bingeing Netflix’s Emily in Paris this week? 👀 Just like Emily’s love life, the journey from placing an order to actually getting what you want can be an emotional rollercoaster. 🎢 Don’t let your customers live in the ‘grey area’ between ordering and receiving their parcel. Swipe to see how some well timed tracking updates can help parcel delivery go from c’est triste to c'est chic. 💌 #EmilyinParis #ParcelTracking #ecommerce
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Fancy a cold one 🍺? Our friends at BEERWULF® can help you out! Our team recently helped Beerwulf connect their existing logistics solutions directly with Sendcloud - putting all their Benelux shipments under one roof 🏠 #sendcloud #ecommerce #customersuccess
🌟 Last week we had yet again a successful visit with the amazing team at BEERWULF® to celebrate another milestone with this fantastic partner. At Sendcloud, our mission is to empower e-commerce businesses to scale effortlessly. This achievement is a testament to the hard work and collaboration of both the Sendcloud and BEERWULF® teams. Here’s to many more milestones and continued success Sjoerd de Reus Jasmin H. Luca Meini Emma van Noort Maëlys Boyer #ecommerce #logistics #shipping #Sendcloud #CustomerSuccess
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Just like Snoop Dogg dabbling in every Olympic sport, many merchants juggle multiple roles to stay on top of their game. From getting orders out the door on time to responding to customer queries and keeping an eye on the bottom line… e-commerce heroes do whatever it takes to keep the flame burning 🔥🥇 Which Snoop best represents your hustle?
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No better way to wrap up the Olympic Games than with our very own Shipping Olympics! 🏆 Congrats to the winning carriers for their gold medal performances in delivering shipping excellence to merchants and consumers in France!🥇🚚🇫🇷 See who took home the gold 👇
We’re approaching the end of the Olympics. Over the past few weeks, one thing has become very clear: it was everyone’s favourite topic here on LinkedIn. With all the responses to my earlier post comparing last-mile delivery to the athletics events, we decided to take it one step further and organize: The Sendcloud Shipping Olympics to find the best carriers for different categories. With France being the host of the Olympics, our focus is on French last-mile carriers 🚚📦🇫🇷 🏃♂️ 100m sprint: Just like sprinters aim for the fastest time, last-mile carriers focus on getting parcels to their destinations as fast as possible. 🚴 Cycling road race: Navigating through the broad “allées” all the way over the cobblestones of the Côté Montmartre, bike messengers, much like the Olympic road cyclists, are challenged to find the fastest routes throughout the city. 🏃♀️ 400m mixed relay: In this category, coordination and smooth handovers are essential. Just as relay teams pass the baton efficiently, parcel delivery involves seamlessly transferring goods between several checkpoints (pick up, sorting center, local hub, delivery truck). 🔫 Shooting: Success in shooting comes from consistently hitting the mark, much like consistently meeting delivery promises builds customer trust and reliability. 🏋️ Weightlifting: While the weightlifters in the Olympics are challenged to lift hundreds of kilograms, parcel delivery drivers also have to deal with some heavy goods. 🏃Marathon: Similar to marathon runners who pace themselves, international shipping requires complex logistics to navigate various regulations and long routes. You can check out the winner of each category below, but congrats to COLIS PRIVE, La Poste Groupe, Relais Colis, DPD France, and GEODIS for winning the gold medals 🥇 Disclaimer: The awards are based on the dataset of our existing customers and the carriers they ship with on the mentioned routes.
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Join us in welcoming Christopher Dughieri as our new Chief Product and Technology Officer! 🎉 Christopher is set to take our product and engineering teams to new heights, enhancing the shipping experience for merchants and improving delivery options for consumers across Europe. With 53% of consumers seeking the flexibility to modify delivery preferences post-shipment, we’re confident that Christopher’s expertise will be crucial in delivering a seamless shipping experience. Read the full story here https://okt.to/HZ7vga. #Sendcloud #CPTO #productinnovation #welcometotheteam