eCommerce Manager

Company Description

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao, Old Town, Super & Gevalia etc.

What’s it like to work at JACOBS DOUWE EGBERTS?

At JDE, we are convinced that to grow our company we need to grow our people – through learning, coaching and experiences. We want you to be the best that you can be and encourage you to take ownership for your career.

Job Description

eCommerce Manager is responsible for developing the local eCommerce activities and online experience for JDE Malaysia, work in close alignment with regional and global departments and manage the day-to-day commercial operations across our on-line channels in Malaysia and other markets where needed.

Responsibilities And Key Activities

• Execution of the assortment & pricing strategy.
• Execution of the perfect basic and rich content.
• Input into volume forecasting process collaborating closely with supply chain.
• Define a Visibility and Promotional planning to Win the big Events such as 11:11 or Black Friday or Prime Day.
• Win the Search for the Coffee category.
• Manage the day-to-day relationship with 3rd Party Marketplace (MP) partners, to ensure a perfect execution of our eCommerce Fundamentals and Win the big Events.
• Build a winning way of working with the selected 3rd Party MP partner.
• Be the single point of contact between the 3rd Party MP partner and internal stakeholders such as eCommerce CoE Team, Category Managers, Performance Marketing, Supply Chain, Finance Team and Business Intelligence.
• Define what’s to be done to Win the big Events such as 11:11, BlackFriday or Prime Day.
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in country and in the region.
  
  

Qualifications

• Bachelor's in business, economics or marketing.
• 4+ years of experience in eCommerce Sales Development, including Account Management, Content execution, Marketplace relationship and 3rd Party partner relationship
• Experience with Beverage, Food or FMCG within a digital environment, and/or Digital Marketplace (Lazada, LazMall, Ali, Amazon…) is strong plus.
• A good knowledge of how to win at eCommerce channels : Grocery on-line, Marketplaces and PurePlayers will be an advantage.
• A good knowledge of Microsoft Office is required. Good proficiency in MS Excel is a must
• You are accountable for the targets and results and capable of communicating with impact on a transparent way (in time, open, honest and with respect) & across different levels in the JDE organization and with external partners.
• act in an entrepreneur mindset, influence internal stakeholders to follow your recommendations, and you are capable of making the difference in digital transformation in a fast-moving organization.
  
  

Additional Information

Other benefits you might be interested:

Medical

Handphone and Transportation

Outstanding Career Development Opportunities

The best coffee and tea served all day in our office – Can you imagine that?

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

Are you ready to make that career shift & grow a great portfolio with us? Click the ‘I'm Interested’ button and we will get in touch with you soon.

Thank you for your interest in JDE, please note we will only reach out to successful candidates.