Senior Cargo Service Agent

Are you interested to join a leading company in the air cargo industry? Do you want to be part of an amazing team?

Well, this opportunity was made for you! Come and see what we have to offer!

Tasks

Your main tasks include, among others:

• Implementation of new LCAG handling processes at GHA level
• Inspection of services provided to LCAG by the GHA as per contract (Annex B and SLA in terms of CHM)
• Conduction of meetings with the GHA on regular basis to discuss service performance
• Reporting deviations from agreed standards
• Establishing, maintaining and evaluating statistical data provided by the SPC tool (Station Performance Cockpit)
• Supervision of daily activities of LCAG staff and performing spot checks with appropriate methods
• Manages, encourages, guides and evaluates his/her team members, this includes agency staff contracted by LCAG
• Ensures that LCAG skill levels are matched and maintained to facilitate peaks in Import, Export and Transit
• Perform all other duties assigned or delegated by superior
  
  

Requirements

The ideal Senior Cargo Supervisor must fulfill the following requirements:

• High school diploma/GED required
• 2 or 3 years of experience in logistics, airfreight handling and/or operations
• English and other required
• Japanese language advanced required
• Qualification accoring to CHM / GOM desirable
• Computer literate, MS Office as user
• Strong adaptability
• Excellent safety and securitu
• Excellent customer orientation
• Excellent customer service
• Excellent commitment
• Excellent reliability
• Excellent responsibility
• Excellent teamwork
• Responsible for number of employees
• Constant time pressure
• High stress levels
• Outdoor weather conditions
• Noise pollution
• In accordance with rules, regulations, and given authorities
• CV/Resume and Cover letter required
• Relocation assistance not provided by the company
• Must possess a legal work permit in Japan
• Must be willing to work shifts
  
  

Company

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.