Ladgov Corporation Funabashi, Chiba, Japan

Customer Service

Job title: Appointment Clerk

Location: Fussa, Tokyo

Travel: N/A

Duties:

The applicant shall answer incoming telephone calls and schedule patient appointments. In addition to scheduling requested appointments, the contract employees shall call patients to schedule, reschedule, and/or cancel appointments as needed
The applicant required to find clinic information and appointment criteria
The applicant shall contact clinic personnel when appropriate to clarify appointment issues or to assist patients in getting an appointment that the contract employees do not have permission to book
The applicant shall enter Telephone Consults into AHLTA when required by the booking protocols

Education & Qualifications:

The applicant must either be a native English speaker or shall be proficient in understanding (reading, speaking, listening, and writing) English
TOEIC score: 730 or higher
Other English Test if no TOEIC score is available: Equivalent level as the above TOEIC score

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