Sales support specialist, RA

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

This position reports to

Service Sales Manager

Your Role And Responsibilities

Mission: Support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. Role 1. Strategy - Creates, implements, and reviews local sales support strategy. 2. Sales support - Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers. - Provides technical support during the technical meeting, product presentations and negotiations and offers product/solution/service-related training. 3. Proposal development - Oversees the preparation of proposals through internal and external resources. - Ensures all proposals follow relevant ABB procedures and guidelines as well as legal requirements. 4. Offer preparation - Prepares/supports preparation of technical/commercial offers based on customer specification requirements, Local Business/feeder factory indications and Sales organization directives. - Participates in the kickoff meeting organized by the project team. 5. Cost definition - Defines cost for the proposed solution and communicates to Sales organization. 6. Risk review - Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment. 7. Competitive analysis - Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization. 8. Lost proposals - Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business to obtain better future results. 9. People leadership and development - Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. - Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration. - 10. Improvement - Improve the process of sales and order handling continuously.

Qualifications For The Role

• Native Japanese and business level of English
• Open mind/ communication, Rapport building and interpersonal skills
• Communication & Coordination skill
• Loyalty, passion, stability and strong sense of integrity
• Proactive manner
  
  
  

More About Us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.