Support overall training program coordination, including liaising with education managers with venue coordination and managing all hospitality issues
Translation management, managing various languages training material translation, including Traditional Chinese, Simplified Chinese and Korean etc
Manage logistic service for Travel Retail APAC Retail & Education department, manage orders from HQ, liaise with logistic partner, and distribute to Travel Retail 3 key regions.
E-Learning platform (ACDL) management and execution, including various region’s newsfeed posting and translation to ensure fresh digital assets meet the brand's standards.
Budget management, assist Senior Retail & Education on overall APAC budget management, as well as all regional Education Manager’s year-to-go budget (including follow-up of PO and invoices and vendor creation etc)
Uniform forecast and logistics for Travel Retail APAC, liaise with each region’s Education manager and placing orders with HQ, organize and monitor uniform usage across APAC and distribute to 3 key regions
Overall manage various training materials, including but not limited to testers, free goods, training tools, BA and GS training gifts etc.
Conduct coaching with selected region BAs, provide personalized 1 on 1 BA training on brand and product knowledge and selling protocol etc. to enhance BA’s selling skills
Actively communicate with the team and be willing to find innovative solutions to solve the issue
Requirements:
Degree holder with minimum 1-2 year experience in retail industry / operations management (cosmetics preferred but not required)
Proficient in Microsoft Office, PowerPoint, Excel, and words
Strong communication skills, both verbal and written, and ability to influence internal and external stakeholders
Able to work in a fast-paced environment with the ability to cope with changes and partnerships enhance work efficiency
Detail-oriented and organized with the ability to handle multiple priorities
Open-minded and willing to learn
Excellent time management
Employment type
Full-time
Job function
Sales and Business Development
Industries
Personal Care Product Manufacturing
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