As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations
Main Accountabilities
Sales Achievements
Ensures a unique and exceptional client experience during a sale
Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to clients’ needs and motivations
Strives to always improve and surprise the clients
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of Care Service
Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
Daily Boutique Operations
Respects all group, Maison and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested
Key skills > Strong interpersonal skills
Sales skills & product knowledge
Client acumen
Team spirit
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, Business Development, and Administrative
Industries
Retail Luxury Goods and Jewelry
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