Hermès

Retail Executive, Travel Retail Asia

Hermès Hong Kong, Hong Kong SAR

Major Responsibilities:

  • Assisting Senior Travel Retail Manager in conducting in-depth analysis of business performance and able to define business opportunities to pursue the company objectives.
  • Support execution & coordination of activities and in-store initiatives to help the Manager animate our stores
  • Provide weekly and monthly quantitative and qualitative business analysis reports such as Retail KPI, product performance, productivity, CRM, competitor and trend etc. Identify and recommend business opportunities.
  • Support and execute team motivation programs to enhance métier performance such as staff incentives.
  • Coordinate meetings with different stakeholders on a regular basis, prepare meeting agendas and ensure participants are well informed.
  • Control and maintain the approved team annual Travel expense versus budget.
  • Assist on ad-hoc tasks, team activities and projects.

Requirements & Capabilities:

  • Bachelor’s degree in any discipline with a strong business sense
  • A minimum of 5 Years of solid experience in sales support; experience in luxury or retail business environment will be preferred.
  • Proactive, able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments within the organization.
  • Attentive to details, independent and strong Interpersonal & project management skills.
  • Proficient in Microsoft Office is required, especially in Excel and PowerPoint.
  • Fluent in English, Cantonese and Mandarin, French is a plus.
  • Exceptional customer service, attention to detail, strong communication and interpersonal skills, project management skills and problem-solving abilities.

  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Sales and Business Development
  • Industries

    Retail Luxury Goods and Jewelry

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