Admissions Officer

Major Responsibilities

• Handle the admissions process: inquiries, information sessions, school tours, applications, interview and tests, offers and acceptance, track payment and all documentations. Handle with accuracy, timeliness, professional customer service and in a result-oriented manner.
• Hands on role as Prospective Parents Relations: major point of contact who provides personalised attention to prospective parents. A good listener and attention to details, to understand prospective parents’ needs and concerns, to think in their shoes, provide helpful services to engage with them.
• To provide high-quality customer services on admissions and students’ recruitment. Focus on providing a SMOOTH customer journey for prospective parents, and conversion to actual enrolment.
• Advocate and convey Schools’ key messages and USP’s to prospective parents: Fully understand the school’s curricula, cultures, education approach, philosophies and uniqueness, also of our various scholarship schemes and enrolment needs, provide advice to prospective parents.
• Sensitive to enrolment targets and enrolment situations, take appropriate actions to facilitate and provide solutions to close the gaps between targets and actual enrolment.
• Primary role on the assigned school section, while also hold a holistic view and understanding of all sections.
• Work closely with Marketing to reach out to prospective parents, high awareness of market situation and competitive scenes.
• Support and participate in events and activities for school promotion.
• Handle data and reports in an accurate and timely manner, such as: data collection and input into the system, database management, admissions reports and analyses, admissions related collaterals
• To execute other ad-hoc tasks as required.
  
  

Requirements And Qualifications

• University degree preferably in communications/management/business administration, with over 2 years of relevant experience
• Strong communication and interpersonal skills with a customer-oriented mindset
• Good command of spoken and written English and Chinese; proficiency in Putonghua is a definite asset
• Holds a keen eye for detail and has experience with data monitoring
• High proficiency in MS Word, Excel and Powerpoint
• Agile with good problem-solving skills
• Highly organized in face of multiple priorities and tasks
• Responsible, with Integrity
• Strong team player
• Interested in international education
  
  

Interested candidates, please send your full resume and state the current and expected salary to us by clicking "APPLY NOW".

In accordance with the implementation of the Sexual Conviction Record Check (SCRC), prospective employees of relevant positions will be requested to undergo SCRC.

All personal data provided by job applicants would be used for recruitment and employment-related purpose only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.