Se enfrenta a una interrupción de la cadena de suministro. ¿Cómo se decide qué pedidos cumplir primero?

Prioritizing which orders to fulfil first involves a strategic approach to minimize impact and maintain key relationships. This can be achieved by Identifying and prioritizing orders from key customers who are critical to the business, such as high-revenue or long-term clients. also, orders that provide higher margins should be prioritized to maximize profitability during disruptions.

Supply Chain disruptions can affect many different criteria's surrounding orders. Assessing the impact by evaluating customer importance, and lead times can directly impact customer satisfaction. Inventory levels can always be evaluated in unique approaches depending on the movement around the facility.

n the face of a supply chain disruption, we will prioritize orders by assessing criteria such as customer importance, order urgency, potential impact on revenue, and existing contractual obligations, while also considering inventory levels and logistical feasibility to ensure the most critical and impactful orders are fulfilled first.

Quando sua empresa depende da excelência em produção, minimizar o risco da cadeia de suprimentos é fundamental para o sucesso.

What has worked for me is to consider revenue (both current and future potential) plus schedule impact to your customer. If you can plan and manage the long lead items strategically, you can minimize the impact of Supply Chain disruptions instead of passing them on to your customers.

Es cierto que es muy importante priorizar los pedidos de tus clientes sólidos y leales que anualmente te suman, pero también es evaluar los clientes nuevos que pueden ser potenciales a largo plazo.

Consider the value of each customer to the business. Fulfill orders from high-value customers first to maintain strong relationships and long-term loyalty.

In addition to prioritizing orders from loyal and high-value customers, it's crucial to incorporate data analytics to predict future customer value and behavior. By using predictive analytics, you can identify emerging high-potential customers and tailor your fulfillment strategy to maximize long-term growth. This approach not only helps in maintaining strong relationships with existing key customers but also ensures you're investing in relationships that could significantly benefit your business in the future. Balancing these insights with immediate order priorities ensures a strategic approach to customer satisfaction and business growth.

Decide based on customer value, you can use the customer relationship management (CRM) to analyze the data. The greater the customer's value, the better the treatment the customer receives.

Analyzing inventory levels is essential when prioritizing orders during disruptions. Beyond avoiding stockouts and maintaining cash flow, consider leveraging advanced inventory management systems to gain real-time visibility and insights. Use these tools to identify patterns, predict stock shortages, and optimize allocation. This proactive approach allows you to fulfill high-margin and business-critical orders more efficiently, ultimately reducing the impact of supply chain issues and ensuring smoother operations. Integrating technology in inventory management not only mitigates immediate challenges but also strengthens long-term resilience.

se debe trabajar con un sistema que visualice siempre la FPP en cada una de sus alternativas de acción, considerando el tiempo, de esa manera se mantiene el flujo de caja para asegurar alternativas de suministros para sortear la interrupción, evitando pausar la producción

Consider the availability of products in stock to quickly fulfill orders without waiting for new supplies. Smaller, simpler orders might be fulfilled more quickly to clear backlogs, while larger orders might be prioritized based on their strategic importance.

Manter um controle rigoroso dos níveis de estoque é fundamental para atender aos pedidos mais urgentes no varejo de materiais de construção. A falta de materiais essenciais pode atrasar projetos e causar insatisfação entre os clientes. Portanto, é vital monitorar constantemente o inventário e prever a demanda com base em tendências de mercado e históricos de vendas. Implementar sistemas de gestão de estoque automatizados pode ajudar a identificar rapidamente quais itens estão em falta e precisam ser reabastecidos. Além disso, manter uma comunicação aberta com fornecedores pode garantir que os materiais necessários estejam disponíveis quando mais precisos, minimizando interrupções e garantindo a continuidade dos negócios.

Analyze the lead times for various orders. Prioritize orders with shorter lead times to quickly move products and free up capacity for future orders.

Understanding lead times is crucial during supply chain disruptions. Prioritize orders with shorter lead times for quick turnover and customer satisfaction. For longer lead time orders, leverage buffer inventory or communicate realistic timelines to manage expectations. Additionally, utilize dynamic lead time forecasting tools to better predict and adapt to delays, ensuring you maintain service levels and customer trust despite the disruptions. This proactive strategy balances immediate delivery capabilities with long-term relationship management.

Considerar os prazos de entrega acordados é crucial para manter a confiança e a satisfação do cliente no varejo de materiais de construção. Pedidos com prazos de entrega mais próximos devem ser priorizados para evitar atrasos que possam comprometer projetos de construção. Atrasos podem resultar em penalidades contratuais e danos à reputação da empresa. Portanto, é essencial ter um sistema eficiente de rastreamento de pedidos e logística para garantir que os materiais sejam entregues dentro do prazo. Além disso, comunicar-se proativamente com os clientes sobre o status de seus pedidos pode ajudar a gerenciar expectativas e reduzir a frustração em caso de imprevistos.

Prioritize orders based on geographic proximity to reduce shipping times and costs. Fulfill orders with the most urgent deadlines to avoid significant penalties and maintain service commitments.

It is true that it costed a lot of money to keep 'dead stock', so while working, I realize that they did not keep much stock in the warehouse. In SAP, one can see what the 'average consumption' is for product-numbers, by PLANT (= warehouse) and by sold-to (and ship-to) party. When working for Original Equipment Manufacturer's like Benson Bearings, engineering firms. Using SAP, I could see the real-time stock in other production plants, all over the world (such as India, South Africa) If the product is lamps, we can see in SAP, by product numbers, which of our distributors have the product in large numbers, so they can re-sell them to the company that is asking for an immediate delivery.

During supply chain disruptions, reviewing and prioritizing orders based on contractual obligations is essential. Start by examining contracts for delivery clauses, penalties, and force majeure provisions. This helps identify orders where delays could result in legal or financial repercussions. Additionally, communicate proactively with clients to manage expectations and explore alternative arrangements. Utilizing these strategies can prevent costly disputes and maintain compliance, ultimately protecting your business and preserving important client relationships.

Fulfill orders for partners and strategic alliances to maintain strong business relationships. Inform customers about the disruption and expected delays. Offer alternative solutions or compensation to manage expectations and maintain trust.

Atender primeiro os pedidos que têm obrigações contratuais específicas é uma prática essencial no varejo de materiais de construção. Contratos com cláusulas de penalidade por atraso ou não conformidade devem ser tratados com a máxima prioridade para evitar custos adicionais e litígios. Esses contratos geralmente envolvem grandes projetos de construção, onde o cumprimento dos prazos e especificações é crítico. Garantir que esses pedidos sejam atendidos conforme acordado não só protege a empresa de penalidades financeiras, mas também fortalece a confiança e a relação com os clientes. Implementar um sistema de gestão de contratos pode ajudar a monitorar e priorizar esses pedidos de forma eficaz.

Typically the main prioritization factors are: is it available, what is the margin, and is there transportation capacity to get it to destination. Once you can start doing SKU-level analysis on these factors you can quickly determine how to maximize limited transportation capacity and optimize distribution strategies.

Creo que debe aplicarse un criterio de priorización o establecer criticidad en el impacto del "No Cumplimiento". Para ello, deben considerarse diferentes variables,... entre ellas: - Clientes estratégicos (Relaciones en el largo plazo). - Clientes potencialmente estratégicos y negociaciones futuras. - Flujo de Caja - Afectaciones en el fill rate - Tiempos para el restablecimiento de niveles de servicio sanos. - Entre otros

A estratégia pode incluir objetivos como aumentar a participação de mercado, melhorar a eficiência operacional ou expandir para novos segmentos de clientes. Por exemplo, se a estratégia da empresa é focar em grandes projetos de infraestrutura, os pedidos relacionados a esses projetos devem ser priorizados. Além disso, considerar fatores como margens de lucro, potencial de crescimento e alinhamento com os valores da empresa pode ajudar a tomar decisões mais informadas sobre a priorização dos pedidos. Uma abordagem estratégica garante que os recursos sejam utilizados de maneira a apoiar os objetivos de longo prazo da empresa.

La correcta comunicación y organización con el personal a cargo de la cadena de suministro sobre la resolución y toma de decisiones, es fundamental para llevar a cabo el cumplimiento de los pedidos

La discontinuidad de la distribución es atribuible a problemas propios y extrapolar la responsabilidad hacia el cliente es no ver más allá de la propia organización. Tener conformado un plan anti crisis es fundamental para anticipar situaciones previsibles. No hay opción de elegir a cliente si y a qie cliente no, TODOS son clientes, TODOS son compromisos, TODOS tienen su necesidad operativa y comercial, por ende, no se debe elegir, se debe CUMPLIR. La estrategia de negocio debe ser global, la excelencia en la prestación del servicio es la meta.

At the end of the day, You will not succeed in the business if there are no control of situation. So always be prepared to build your own A to Z of resources of supply chain. Whose have the resources, those are the winner.