课程: 在工作中为非英语母语员工提供帮助
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- One of the aspects of communication that I hear most about from non-native speakers in US business culture is direct versus indirect communication. Let's look at the differences. With direct communication, verbal language tends to be explicit, even blunt sometimes. Direct communication occurs when a speaker's true intentions are communicated in their verbal message. It expresses their needs and desires explicitly. I want you to do X. When a direct communicator wants or needs something, they'll come right out and say it. In the workplace, value is placed on freedom of expression. The idea of saving face is less important than being straightforward or candid. Communication is efficient, focused on getting things done. People often don't want to hear all the background or all of the context. They might want just the gist of it, the most important things they need to know and get the job done. And in the direct style, silence or hesitance, is a warning sign that someone is either not…
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内容
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在工作中为非英语母语员工提供帮助1 分钟 32 秒
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将文化谦逊与文化智商相结合3 分钟 30 秒
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对口音的误解5 分钟 21 秒
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什么是口音偏见3 分钟 42 秒
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减少工作中的口音偏见5 分钟
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用更具包容性的方式说英语5 分钟 30 秒
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避免使用短语动词3 分钟 44 秒
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姓名和身份4 分钟 9 秒
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不要再问“你从哪儿来?”2 分钟 36 秒
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文化规范的影响3 分钟 52 秒
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了解直接和间接交流3 分钟 55 秒
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提供反馈,增进理解2 分钟 59 秒
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让科技助力沟通4 分钟 53 秒
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