Plaza Premium Group

We are proud to share that Plaza Premium Group has been named the winner in the “Cloud – Travel Services” Category at the 2024 HKB Tech Excellence Awards for oneTECO (One Travel Experience Ecosystem), our own digital marketplace for airport hospitality services. oneTECO is a first-of-its-kind product, a centralized digital platform designed to tackle the challenges posed by the fragmented airport services ecosystem. The primary objective is to enhance operational efficiency and customer experiences by bridging the gap between demand and supply in the industry. This project is a significant part of the PPG's US$10 million investment in technology. With over 80 airports worldwide already utilizing this platform, travelers can now enjoy a seamless end-to-end airport experience. Congratulations to our IT team on this remarkable achievement! Find out more: https://lnkd.in/gxnP2U93 #WearePPG

We are excited to debut our latest airport hospitality concept – the “Infinity Room”, a lounge within a lounge located within Plaza Premium First at Hong Kong International Airport. The secluded space serves as an extension to the personalised, all-inclusive lounge reserved for the selected class of elite passengers as we observed there has been a growing demand for high-end experiences from affluent travelers. Serving a round-the-clock dining experience, the all-day menu at Infinity Room spotlights local-inspired specialities blending Chinese and Western influences where guests can savour made-to-order creations, as well as a refined beverage selection. Massage services are also available. The experience continues beyond the lounge space with our ALLWAYS’ concierge services, seamlessly shuttling guests straight to their boarding gate for a truly effortless journey. Like all PPG products, the "Infinity Room" was designed with travelers in mind to make travel better. Here, you'll find enhanced luxury, privacy, and personalisation - attributes that are often rare to find in an airport setting. Find out more: https://lnkd.in/ghfNMz6a #PlazaPremiumGroup #WeMakeTravelBetter #AirportHospitality

Last week, we hosted a celebration for PPG's 26th Anniversary and our 8th Skytrax win at our headquarters in Hong Kong. During the party, we also ran a pub quiz for our team to broaden the knowledge about the aviation industry and PPG.   The afternoon was filled with delightful moments as we celebrated another year of making travel better, together.   These milestones belong to each of us. We look forward to another year of growth, success, and collaboration!   #WearePPG

We are excited to announce that Jonathan Song and Mei Mei Song have been appointed to key leadership positions as we embark on a new phase of growth and transformation. Jonathan, our former Global Director of Business Development, now assumes the role of Chief Commercial Officer to spearhead global growth and development, and drive revenue. Meanwhile, Mei Mei, previously the Director of Global Brands and Transformation, is taking on the role of Chief Transformation Officer, focusing on product and process transformation, enhancing customer experiences, expanding the brand portfolio, and leading PPG's ESG journey. As the second-generation leaders, both Jonathan and Mei Mei have dedicated over a decade to PPG. In their new roles, they are poised to bring fresh perspectives and innovative ideas to the business, propelling us to new heights and establishing PPG as a household name in airport hospitality. Learn more: https://lnkd.in/gk5tdJs2 #weareppg

Two years ago, we worked with the Visa Brazil team to launch the world’s first Visa lounge at Terminal 3, GRU Airport - Aeroporto Internacional de São Paulo). We are excited to continue our work together and support them on the latest expansion project which doubles the lounge's capacity, offering even more comfort and an unparalleled gastronomic experience. Since its inauguration, the lounge has welcomed almost 400,000 visitors, establishing itself as one of the exclusive benefits for Visa cardholders in Brazil. Congratulations to Visa on the expansion of their Infinite Lounge. We thank our client Visa once again for trusting our work and allowing us to bring in our expertise to create award-winning hospitality services to make travel better for their customers! #PlazaPremiumGroup #WeMakeTravelBetter #AirportHospitality

Yesterday, our ALLWAYS team at Hong Kong International Airport assisted Team Hong Kong as they departed for Paris for the Paralympic Games. From check-in to boarding, we escorted the athletes all the way through, ensuring a seamless and smooth departure experience. At PPG, our goal is to make travel better for all. With the wheelchair service provided by our ALLWAYS team, we ensure that every passenger, including those who require special assistance, can travel with ease, making the airport more accessible. We extend our best wishes to Team Hong Kong for the upcoming games. Go Hong Kong! #weareppg #wemaketravelbetter

Last month, the PPG team at the Headquarters in Hong Kong came together to support the global Plastic Free July movement. As part of our commitment to sustainability and environmental stewardship, we took action to promote in our workplace the importance of reducing plastic waste under the theme of “Small Steps, Big Difference”. Our senior leadership team kicked off the month by leading the way and pledging to reduce their personal plastic consumption. We also distributed reusable PPG tote bags to all our colleagues and encouraged them to make the same commitment. In addition, we set up a plastic bag collection and recycling station at the office and collected unused office stationery for donation. Recognizing that every small step can make a difference in protecting our environment, we're passionate about doing our part to create a healthier, more sustainable world. #WearePPG

We recently ran a series of "Discover PPG & Service Excellence" core trainings and team-building activities in the Kingdom of Saudi Arabia across our locations in Dammam, Riyadh, and Jeddah, led by our MEA Learning & Development Lead, Ms. Tadzmahal Yancha Ulao. At PPG, teamwork is fundamental to our success. These activities allow our teammates to build strong bonds and have fun. It was truly rewarding to see our associates engaged and enjoying the sessions. Together, we're building a vibrant team, driving excellence every step of the way to deliver great hospitality and make travel better for our guests. #WeArePPG

Jonathan Song, our Chief Commercial Officer, recently joined a panel discussion at SCMP Live: Redefining Hong Kong Series 2024. Moderated by Wynna Wong, the panel included Bart Buiring, Dane Cheng, and Annie Yau Tse, discussing Hong Kong’s evolving role in tourism and retail. During the session, they explored the current state of tourism in Hong Kong and shared visions for its future, highlighting the importance of diverse events to attract new tourists and encourage longer stays. They also discussed engaging affluent travelers with unique experiences. At PPG, we tailor our services to meet the different needs of travelers , from airport lounges, wheelchair service through to premium experiences such as VIP concierge services, in-lounge private spaces, and limousine services. PPG started its journey in Hong Kong 26 years ago, and we have been crafting different airport experiences as needs continue to evolve and the profile of passengers expand with Airport Authority Hong Kong's growth, with the airport’s development, we believe it will further enhance the city’s competitive advantages.

Plaza Premium Lounge Phnom Penh is Cambodia's first-ever independent lounge, and we are proud to announce our award nomination - Best VIP Airport Lounge at the World Luxury Travel Awards 2024! Please support our team and vote for us before August 23. Orkhun! https://lnkd.in/dQYWXisD