We are excited to announce the launch of the UAE Nationals Coaching Cohort 2, a program designed to unleash the potential of our talented Emirati employees. After a rigorous selection process, we have chosen a group of exceptional individuals who will embark on a 6-month coaching journey with Humanasity Inc. Sam Jayasundera, CTMP, ICF-ACC, CSM® a leading partner in leadership and talent development. The program aims to foster personal and professional growth, enhance performance and productivity, and apply learnings in real-life situations. Join us in congratulating the participants and wishing them all the best for this opportunity. Stay tuned for more updates on their progress and achievements. #Tanfeeth
Tanfeeth
الأعمال المصرفية
We are a Community of Passionate People creating a Simple and Seamless Banking Experience for Every Customer
نبذة عنا
As a true partner to Emirates NBD Group, we pride ourselves on providing outstanding customer service. Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting Emirates NBD Group through the delivery of regional expertise, cost efficiency, and unparalleled customer experience marked by quality, consistency, and efficiency. In Arabic, 'Tanfeeth' translates to 'getting the job done,' which perfectly encapsulates our commitment. Functioning as an operations and service platform, we adhere to international customer service standards, striving to set new benchmarks for customer service excellence throughout the region. Our ultimate objective is to cultivate exceptional customer experiences through partnership, passion & people. Tanfeeth provides fully customized, flexible and scalable solutions through lean processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group's cost efficiency revenue, minimize risk through process optimization, and boost productivity. Our overarching aim is to elevate the standard for customer experience throughout the region. In our capacity as a support partner to Emirates NBD Group, we manage the back-office operations teams for the Group entities, including: - Emirates NBD & Emirates Islamic Contact Center Operations - Emirates NBD & Emirates Islamic Financial Remediation - Compliance Operations - Finance and Accounting - International Payments - Trade Finance Services - Treasury Operations - Retail Credit Operations - Procurement Operations - Human Resource & Employee Services
- الموقع الإلكتروني
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https://www.emiratesnbd.com/en/tanfeeth
رابط خارجي لـ Tanfeeth
- المجال المهني
- الأعمال المصرفية
- حجم الشركة
- ١٠٠١ - ٥٠٠٠ موظف
- المقر الرئيسي
- Dubai
- النوع
- شركة يملكها عدد قليل من الأشخاص
المواقع الجغرافية
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رئيسي
Meydan Business Park
Nad Al Sheba
Dubai، AE
موظفين في Tanfeeth
التحديثات
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From Ruwaad trainee to leader in International Operations, Faisal Tahlak 's journey at Tanfeeth is a testament to growth and perseverance. He shares his story of overcoming cross-border alignment challenges, honing stakeholder management skills, and balancing targets with concerns. Faisal growth is a never-ending journey, he is poised and ready to tackle the next challenge and an inspiration to many more. #Tanfeeth
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Every successful team has a dedicated Exco team behind them, supporting the collaborative efforts of Business Intelligence and Voice Operations on the ongoing OCOP project. Our commitment and impact have been recognized, showcasing the power of teamwork. Together, we create magic. 💫 #Tanfeeth
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Tanfeeth had the distinct honor of engaging with the exceptional talents of Al Ain at our recent open day recruitment event. Our mission goes beyond filling positions; we are committed to fostering careers and strengthening communities. With a steadfast dedication to Emiratization, we are passionate about creating significant opportunities for talented Emiratis across the UAE. The enthusiasm and potential we witnessed in Al Ain were truly inspiring. We are excited about the bright future that lies ahead! We would also like to thank our strategic partners NAFIS UAE Abu Dhabi Department of Economic Development Mawaheb Talent Hub Emirates Institute of Finance (EIF) Emirates NBD Together, we are shaping a better tomorrow! #Tanfeeth #Emiratization
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Wishing you all a blessed and joyful Islamic New Year! May the year ahead be filled with peace, prosperity, and abundant blessings for you and your loved ones ✨🌙 نهنئكم بحلول رأس السنة الهجرية، ونتمنى لكم ولأفراد عائلتكم عاماً حافلاً بالسعادة والبركات والعطاء. ✨🌙 #Tanfeeth #IslamicNewYear #رأس_السنة_الهجرية
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We are excited to share highlights from the recent Tanfeeth Leadership visit to our Ras Al Khaimah Operations Center where our CEO, Maryam Bahlooq and Chief Voice Operations Officer, Fatima Abdulrahman Al Awadhi engaged with our exceptional all-female Emirati team. The visit was filled with recognition of the team's outstanding performance and insightful discussions on experiences, challenges, and aspirations. The center, offering services from Contact Center Operations to Financial Remediation and much more, showcases the strong capabilities of female Emiratis leading the way and supporting the UAE’s Emiratisation agenda. We are deeply committed to fostering growth, innovation, and empowerment within our organization, ensuring every voice is heard and valued. Together, we continue to drive excellence and support women's advancement in the workplace. #EmployeeEngagement #Leadership #Tanfeeth
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Marking three years at Tanfeeth, Alia Al Hawai expresses deep gratitude for the transformative impact of the Bedaya program on her journey as an Operational Risk Assistant Manager. Appreciating the invaluable mentorship and immersive learning experiences, she feels empowered to navigate operational challenges and foster successful collaborations. Alia's experience serves as a humble reminder of the importance of continuous learning and mentorship, inspiring her to uplift and empower fellow Emirati talents on their professional paths. #Tanfeeth #EmiratiTalent #ProfessionalJourney
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Originating in Japan and made famous by Toyota, the 5S methodology is a powerful approach to streamlining workflows and maximizing efficiency in the workplace. This effective system can be summed up with the mantra: 'A place for everything and everything in its place.' By implementing 5S, we can create organized, productive, and efficient work environments. #5S #Efficiency #Tanfeeth
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We, at Tanfeeth and Emirates NBD, are thrilled about the success of our joint Voice of the Customer Day. We are eager to drive innovation, enhance customer experience, and bring about positive change in the banking industry. We are very proud that our Voice Chief Operating Officer Fatima Abdulrahman Al Awadhi is leading this initiative and overseeing it. #Tanfeeth #cx #dx #sharedservices #uae
We believe the best ideas come from collaboration. 💡 Partnering with Tanfeeth, our first-ever Voice of the Customer Day was a success, building connections and empowering customers to share their needs. We engaged customers with interactive workshops, hosted by the Emirates NBD teams, behind our banking products and services. We are committed to innovating through empathy, active engagement, and openness to change. This two-way dialogue will allow us to make meaningful changes and enhance our offerings, creating a better banking experience for all. 💬✨ #CustomerVoice #Innovation #CustomerExperience #EmiratesNBD #CustomerFeedback