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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Track spends, invest in Mutual Funds in a click, and experience banking like never before with the IDFC FIRST Bank App
Step 1 of 6:
Get started by entering your registered mobile number.
This is the same mobile number you used while opening your account, getting a loan or a credit card. Please keep this handy as you will receive an OTP on this mobile number later
Step 2 of 6:
Enter your Customer ID to authenticate yourself.
Your Customer ID is available in your welcome kit, welcome email or on account statements shared by the bank on your registered email ID. You can also access your Customer ID using Get Customer ID.
Step 3 of 6:
Authenticate one of your accounts so we know it’s you.
You can easily authenticate your account by providing account number of your savings account or current account or loan account or use your debit or credit card number. You can find this in your welcome kit, welcome email or on the account statement shared by the bank on your registered email ID
Step 4 of 6:
Verify your registered mobile number for additional security.
To enhance security of your account, please enter the OTP received on your registered mobile number for verification purpose
Step 5 of 6:
Set-up MPIN for quick access.
To make your login fast and safe, you can set-up a 4-digit MPIN which will be known only to you. You can use this MPIN to quickly login to your account
Step 6 of 6:
Login securely using MPIN.
You can now use your MPIN to login securely to your mobile banking. You can also set-up biometrics such as Fingerprint or Face Recognition if supported by your device to login to your account. Please do not share your MPIN with anyone for security reasons
Follow these 3 simple steps to start using the "IDFC FIRST Mobile Banking App":
1. Download our app from Play Store / App Store: http://idfcfir.st/update
2. Set-up your login credentials to login to the IDFC FIRST Mobile Banking App.
3. Setup your MPIN, and you are all set.
You can download the IDFC FIRST Mobile Banking App on Google Play Store or Apple App Store by using the link below.
http://idfcfir.st/update
IDFC FIRST Mobile Banking App is supported on your Android & iOS devices.
You need to have either Android: 7 (Nougat) and above, or iOS: version 12.4 and above.
At IDFC FIRST Bank, we ensure end-to-end security for your Mobile Banking App experience. All safety standards are as per RBI guidelines to ensure your safety when using the Mobile Banking Services. We use 2-factor authentication.
1. The App requires your Username and Password to login. No one can login without Username and Password.
2. The App is secure as no information is stored on your mobile phone or SIM card. So even if your phone is lost or stolen, your account is safe.
For additional safety, please ensure that you do not share your mobile banking details with anyone and while using this app, please uninstall any sms forwarding application or remote access application from your device for addtional safety on your end.
Disclaimer: Bank disclaims any and all direct and indirect liabilities if user fails to take required precautions.
Yes, you will need a SIM card of the phone number registered with the IDFC FIRST Bank account on your phone to use the IDFC FIRST Mobile Banking App.
No, we do not apply any charges for using the IDFC FIRST Mobile Banking App.
Yes, you can use the IDFC FIRST Mobile Banking App for your loan account/credit card.
You should visit the nearest IDFC FIRST Bank Branch or reach out to us at 1800 10 888. You can also explore the Customer Service option on the App where App related FAQs are answered.
Yes, we are here for your 24 x 7 x 365.
You can avail all services & features on IDFC FIRST Mobile Banking App, anytime and anywhere!
You can check your daily transactions, transfer money, invest in mutual funds, check the performance of your investments all at the convenience of your home/office/anywhere you want.
You can still follow the same process to log in to the IDFC FIRST Mobile Banking App.
Please ensure that you use the SIM associated with the registered number which you have used for registering with IDFC FIRST Bank.
If you are changing your phone, you will need to download the IDFC FIRST Mobile Banking App on your new phone.
Post this you can log into the App, complete the SIM binding process, set up the new MPIN and you are good to go.
You can access 200+ features & services on the IDFC FIRST Mobile Banking App, some of which are listed below:
• Manage your Cards (Credit/Debit): Activate your Debit/Credit Card, Set PINs for your Debit/Credit Card, Set transaction limits to your Debit/Credit Card transactions.
• Invest in 3-clicks in Mutual Funds (SIP/lump-sum)
• View & Manage Investments (Mutual Funds, NFOs, SIP, SGB)
• Set & invest towards your goals.
• Demat Account Services: Demat Account opening, Trading
• Transact via UPI, RTGS, NEFT, IMPS
• Request a cheque book, Stop a cheque
• Access & use your Easy Buy card
• Apply for a loan, and lots more
You can transact & tranfer money from your account via IMPS, NEFT, RTGS and UPI with your IDFC FIRST Mobile Banking App.
No. The IDFC FIRST Mobile Banking App allows for transactions, anytime, anywhere.
Yes, you can change the PIN to your IDFC FIRST Bank Debit/Credit Card using your IDFC FIRST Mobile Banking App, by following these simple steps:
1. At the bottom navigation on the App, select Accounts.
2. Select Cards at the top navigation.
3. Select your Debit/Credit Card.
4. Change your PIN as per your requirement.
You can permanently block your IDFC FIRST Bank Debit/Credit Card using your IDFC FIRST Mobile Banking App.
If you want to permanently block your Debit/Credit card, you may block it using the following steps:
1. At the bottom navigation on the App, select Accounts.
2. Select Cards at the top navigation.
3. Select your Debit/Credit card.
4. Select on Permanently Block your Card.
Yes, you can temporarilty block your IDFC FIRST Bank Debit/Credit Card using the IDFC FIRST Mobile Banking App.
If you want to temporarily block your Debit/Credit Card, you may block it by using the following steps:
1. At the bottom navigation on the App, select Accounts.
2. Select Cards at the top naviagtion.
3. Select your Debit/Credit Card.
4. Select on Temporarily Block your Card.
Yes, you can manage your transaction & withdrawal limits on your IDFC FIRST Bank Debit/Credit Card using the Mobile Banking App, by following these simple steps:
1. At the bottom navigation on the App, select Accounts.
2. Select Cards at the top navigation.
3. Select your Debit/Credit Card.
4. Select on 'Manage' on Purchase limits, ATM limits.
5. Set the limits and set the Domestic / International usage as per your requirement.
Yes, you can track your transactions on the IDFC FIRST Mobile Banking App.
You can access your Smart Statement by using the following simple steps:
1. Login to the App.
2. Tap on "Smart Statement" below the banners' tray.
OR
1. At the bottom navigation on the App, select Accounts.
2. Tap on your Account.
3. Tap on "View Transactions" option .
4. You can swipe left on each of the transactions to edit / confirm the category of transactions.
Yes, you can easily transact & transfer money using the IDFC FIRST Mobile Banking App.
1. Select "Pay" from the bottom navigation on your App screen
2. Under send money select "Pay to UPI"
3. Enter the UPI ID and make the payment
The MPIN is a 4 digit security code that will be prompted for when you use the App and when you transact on the App.
The MPIN is required for both using your IDFC FIRST Mobile Banking App as well as keeping your app safe.
It will help you control access to your Mobile Banking App.
The MPIN is a 4 digit security code that will be prompted for when you use the App and when you transact on the App.
You will be prompted to set up your 4 digit MPIN when you log in to your IDFC FIRST Mobile Banking App for the first time.
Yes, you can change the MPIN by following simple steps as listed below:
1. Login to your IDFC FIRST Mobile Banking App.
2. Select the Menu at the top left of your screen.
3. Select "Settings and Limits".
4. Select "Change MPIN".
5. Enter your old and new MPIN.
6. Click on "Proceed" and your new MPIN is set up.
Don't worry. in case you have forgotten your MPIN, you can reset it by using the following simple steps:
1. Open your IDFC FIRST Mobile Banking App and click on "Forgot MPIN"
2. Enter your registered mobile numb.er
3. Verify your SIM card
4. Enter your Customer ID or select fetch my Customer ID which will give you your Customer ID details.
5. Create your new MPIN
Yes, to secure the process you will be prompted for the MPIN whenever you make a payment/transaction on your IDFC FIRST Mobile Banking App.
Please do keep your MPIN handy / remember your MPIN at all times when using your App.
You can log into your IDFC FIRST Mobile Banking App using biometeric login i.e fingerprint or face ID.
The fingerprint unlock or the face ID you have set up to unlock your phone can also be used to unlock your IDFC FIRST Mobile Banking App.
You will be prompted to set up your finger print unlock when setting up your MPIN when logging into the IDFC FIRST Mobile Banking App for 1st time.
OR
You can enable your finger print when using the App, if you haven't set up your finger print earlier.
You can enable / disable finger print unlock at your convenience, using the following simple steps.
1. Once you login, click on ‘Menu’ on top left corner
2. Click on 'Settings & Limits'
3. Enable / Disable fingerprint by clicking on the 'Touch ID' toggle.
You can disable finger print and/or face ID unlock at your convenience, using the following simple steps:
1. Login to your IDFC FIRST Mobile Banking App.
2. Click on ‘Menu’ on top left corner.
3. Click on 'Settings & Limits'.
4. Enable / Disable fingerprint and/or face ID by clicking on the 'Touch ID' toggle.
Yes, you can enable finger print and/or face ID unlock at your convenience, using the following simple steps:
1. Login to your IDFC FIRST Mobile Banking App.
2. Click on ‘Menu’ on top left corner.
3. Click on 'Settings & Limits'.
4. Select enable fingerprint
5. Verify your fingerprint/face ID
6. Enter your MPIN and it will be enabled again
Fingerprint access to your IDFC FIRST Mobile Banking App will be given through whichever set of fingerprints you have set in your device.
For caution, please keep a check on the fingerprints you have set for access in your device. You can check this in your phone's biometrics settings.
For checking/updating your fingerprints, please follow the steps below:
1. Go to your phone Settings.
2. Go to Security and Privacy (it also be called Password and Security).
3. Select Fingerprints/Biometrics.
4. Here you can check the number of fingerprints that are currently being recognized by your phone. You can add/remove/update the fingerprints here.
5. You can also access this if you search for “Fingerprints” in your phone's Settings and update the same there accordingly.
6. Please note this is only applicable for Android users.
Yes. Please keep your IDFC FIRST Mobile Banking App updated at all times.
You can update it when you receive a notification from the Play Store or App Store. You can also enable auto-update on your andorid/iOS phone under Play Store/App Store settings. Timely updating the App gives you access to the latest features of the App.
1. Navigate to your Google Play Store app icon.
2. Long-press on the same and select "App Info" via the "i" icon.
3. Select storage.
4. Select "Clear Data”/"Clear Storage" and then “Clear Cache” (it may be at the bottom of your screen).
5. Go back to Play Store and update your App again.
6. If the issue persists, please delete and re-install the app again, it should fix the issue.
If it does not work then reach out to us at 1800 10 888 or email us at customer.service@idfcfirstbank.com for us to assist you better