Freezing, Crashing & Bug Related Questions
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iOS: Why is my game closing unexpectedly?
Is your game closing out unexpectedly?If your game suddenly closed out, we recommend taking the following steps: Force Close and relaun...
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Android: Why is my game is freezing/ closing unexpectedly?
If your game is freezing, closing, or not responding, we recommend taking the following steps:Force quit/ close the Sudoku appDepending on y...
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Why is my game frozen?
Is your game unresponsive? If your game is freezing, we recommend taking the following steps: Force Close and relaunch Sudoku:Double click y...
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Why won't my screen rotate?
When you turn your device on its side and it will not rotate, chances are high the Orientation Lock on your device is enabled. Follow the st...
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Android: What happened to the music in Sudoku?
The Sudoku revamp does not have music, but you can still enjoy the sounds in the game.To turn on the sounds, do the following:Tap the bottom...
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I need help with my Kindle device!
At this time we are no longer supporting any new updates for Brainium games running on Fire OS / Kindle devices and have removed most Braini...
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My issue is not listed!
Don't see what you're looking for? Try typing a keyword to your question in the FAQ Search Bar. Still don't see what you're lookin...
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