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Google home mini won’t respond

Ikkkkk
Community Member

Hello,

 

My google home mini is unresponsive and doesn’t turn on when I connect it to a power source. Is there anyway I could get some assistance with this or get a replacement? Thank you in advance.

5 REPLIES 5

Trance2024
Community Member

Hello 

I have the same problem!

I say ok Google, play music, and nothing happens just two eltronic booms! 

MplsCustomer
Bronze
Bronze

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Trance2024
Community Member

Try everthing.

The anserw was buy another one.

Very useful.

 

Trance2024
Community Member

Great Google support