07-06-2024 12:58 PM
I have a Sony tv with built in chromecast. When casting to the tv from my iPhone I get closed captioning on the tv. CC is not turned on the app or the tv. MLB support is worthless
a month ago
Hi @Patches1128,
Hey there, that sounds frustrating! Having unwanted closed captions appear while casting MLB games to your Sony TV with Chromecast can definitely be a buzzkill. Especially if closed captions are disabled on both the app and the TV itself. I understand your frustration with MLB support not being helpful either.
Let's see if we can figure out what's causing these phantom captions. Here are a couple of things to consider:
Here are some additional troubleshooting steps that you can try:
If you've tried all of these suggestions and the unwanted captions persist, there might be a compatibility issue between the specific MLB casting app, your iPhone, and the Chromecast built-in to your Sony TV. In this case, reaching out to a different level of support within MLB or exploring alternative casting options might be necessary.
Regards,
Mario.