cancel
Showing results for 
Search instead for 
Did you mean: 

Control del Chromecast

Andymore
Community Member

El control remoto solo dura las pilas aproximadamente de tres semanas a 4 de ahí deja de funcionar comienzas a parpadear y se pierde totalmente la señal termino cambiando las pilas y el problema continúa. 

Tengo otro igual pero ese no me da problemas con el control remoto.

1 REPLY 1

chaconmorales
Community Specialist
Community Specialist

Hi Andymore,

 

Thank you for posting here in the community. I'm sorry that your Chromecast remote is draining batteries rapidly after a few weeks. But no need to worry, help is here.

Here are some troubleshooting steps that you can check for your Chromecast remote:

Battery Checks:

  • Battery Type: Double-check that you're using the correct battery type and size recommended for your remote. Consult the user manual or the battery compartment itself for specific recommendations (usually AA or AAA).
  • Battery Quality: Consider trying a different brand of high-quality alkaline batteries. Cheap or old batteries might drain faster and cause connectivity issues.
  • Clean Battery Contacts: Clean the battery contacts in the remote and the device itself with a dry cloth. Dust or corrosion on the contacts can hinder proper connection.

Remote Examination:

  • Physical Damage: Look closely at the remote for any signs of physical damage like cracks, loose buttons, or corrosion around the battery compartment. Damage could potentially affect battery connection or signal transmission.
  • Infrared (IR) Emitter: Locate the IR emitter on the front of the remote (usually a small, dark plastic window). Ensure it's clean and free of any dust or debris that might block the IR signal.

Advanced Troubleshooting:

  • App Control: Consider using the Google Home app on your phone or tablet as an alternative control method for your Chromecast. This can help you determine if the issue is isolated to the remote itself.
  • Check for Interference: If there are other electronic devices in the vicinity of your Chromecast (wireless speakers, gaming consoles), try temporarily moving them to see if they're causing interference with the remote's signal.

Please follow this good article to Troubleshoot the Chromecast Voice Remote. There are a few troubleshooting steps to fix the issue.

Let me know if you need further assistance.

 

Regards,

Mario