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Incident affecting Classic Hangouts

Incident began at 2019-10-28 02:09 and ended at 2019-10-28 05:18 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 28, 2019 5:18 AM UTC The problem with Classic Hangouts has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Oct 28, 2019 4:56 AM UTC Classic Hangouts service has already been restored for some users, and we expect a resolution for all users within the next 30 minutes. Please note this time frame is an estimate and may change. The affected users are able to access Classic Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.
Oct 28, 2019 3:53 AM UTC Our team is continuing to investigate this issue. We will provide an update by Oct 28, 2019, 4:53 AM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Classic Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.
Oct 28, 2019 3:21 AM UTC We are continuing to investigate this issue. We will provide an update by Oct 28, 2019, 4:21 AM UTC detailing when we expect to resolve the problem.
Oct 28, 2019 2:09 AM UTC We're investigating reports of an issue with Classic Hangouts. We will provide more information shortly. The affected users are able to access Classic Hangouts, but are seeing error messages, high latency, and/or other unexpected behavior.