Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
We are aware of an issue affecting Gmail users sending emails to some email addresses. We are currently investigating.

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

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Service disruption
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Incident affecting Gmail

Incident began at 2024-04-30 00:00 and ended at 2024-05-01 22:55 (times are in Coordinated Universal Time (UTC)).

Date	Time	Description
May 1, 2024	11:41 PM UTC	Summary: Gmail customers are currently unable to send unsigned messages to Yahoo. Description: The issue has been resolved for all affected users as of Wednesday, 2024-05-01 15:55 US/Pacific. There was a problem external to Google which has now been resolved. We thank you for your patience while we worked on resolving the issue.
May 1, 2024	9:54 PM UTC	Summary Gmail customers are currently unable to send unsigned messages to Yahoo. Description: A small subset of Gmail customers are experiencing difficulty sending messages to Yahoo. Our engineering team continues to work on mitigation. Customer messages may be bounced with the below error: "This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM." If you're seeing this error message, please consider setting up SPF (https://support.google.com/a/answer/33786) or DKIM (https://support.google.com/a/answer/174124) for your sending domain(s). Note that Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) records may take some time to become fully propagated in DNS and therefore the issue may persist for a little while longer after setting these records up. We will provide an update by Wednesday, 2024-05-01 20:30 US/Pacific with current details. We apologize to all who are affected by the disruption.
May 1, 2024	7:41 PM UTC	Gmail customers are currently unable to send unsigned messages to Yahoo. Our engineering team continues to investigate. Customer messages sent to Yahoo/AOL recipients may be bounced with the error "This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM." If you're seeing this error message, please set up SPF (https://support.google.com/a/answer/33786) or DKIM (https://support.google.com/a/answer/174124) for your sending domain(s). For DKIM, you should set up a record for your own sending domain. You should not rely on the default DKIM key applied by Google (`*.gappssmtp.com`) to avoid this error. Note that SPF and DKIM records may take some time to become fully propagated in DNS and therefore the issue may persist for a little while longer after setting these records up. We apologize to all who are affected by the disruption.
May 1, 2024	7:02 PM UTC	We are aware of an issue affecting Gmail users sending emails to some email addresses. We are currently investigating.

Times are listed in Coordinated Universal Time (UTC)