If your payment method gets declined, you can change your payment info within seven days.
If you can't change your payment information
- Make sure that the billing address matches the one on your credit card: Learn how to change your home or billing address.
- Check that your payment info is correct: Learn how to edit, reorder or remove payment methods.
- Remove the payment method, then add it again: Remove the declined payment method and then add it again on payments.google.com.
- Try a new card: Try to change to a different card with the 'Fix payment method' button.
- If none of the above work, contact your card provider.
Why cards get declined
Your card can get declined for many reasons:
- Mistake with the card number: Enter your card number again.
- Expired credit card: If your card isn’t expired, make sure to enter the right date.
- Mistake with the security code: Double-check the code and enter it again.