Community Activity
Nest 3rd gen therm- not holding battery/ unable to add to app/ not finding WiFi
How do I contact someone I believe my thermostat is not working and it’s still under warranty. A week ago it went offline, I tried to reconnect and it wouldn’t. Now was blinking red charged with charger reset it to connect to WiFi that didn’t work an...
Google mini connection issue
Hey all,I've recently changed my broadband provider. Resetting my Google Chromecast devices (I've got 2 home mini and Lenovo smart clock). Kept getting ap isolation messages so had the provider check and turn it off. Still no luck they said it could ...
Slow wifi speeds on connection points drops from 300mb to 20mb
I have now been in contact with google support 2 times to optimize and undertand why my mesh network degrades and slows down after only few days of ok speeds. No anwer yet. we have run full diagnostics. changed DNS settings. Disabled IPv6. moved the ...
Nest cam wall mount replacement
Hello, I have lost the complete set that is needed to mount my outdoor nest cam (wired) to the wall.can you help me get a replacement set for that?
Help! Change WiFi network for Gen 1 Nest Doorbell
Hi all, we've got a Gen1 Nest Doorbell.Last week I was prompted to transfer the doorbell to the Google Home app. All went fine.This week we have changed broadband provider, so I need to switch the doorbell to the new network.I followed Google's instr...
Remote control
Hi!I am trying to find a way to get the remote on my chromecast (HD) to work with my Tele systems Palco 27 TV.The TV has HDMI-CEC.That brand is not in the list for TVs in chromecast.Anyone knows a compatible TV I could use, or any other way to use th...
Cannot join Thread Network. Error : "Can't connect to thread network NEST-PAN-1E0A"
Hi,When we try to add Matter device, Google Home App shows the following error."Can't connect to thread network NEST-PAN-1E0A" How to solve this?We already verified last month that the thread device is able to do Matter commissioning in same environm...
Switching ISP's with Google Mesh Pro
I've recently switched ISP's, I'm in Australia, I've swapped from iiNet to Telstra, still connected to the NBN using the same hardware. I have all green lights on the NBN box, I can connect to my mesh Wi-Fi but can't connect to the internet. Telstra ...
Nest doorbell something went wrong setup 18.1
Nest doorbell is saying something went wrong during setup 18.1. Tried multiple devices. Factory reset the doorbell. This all started when our nest doorbelll stopped showing video the other day. Deleted it from google home but adding it keeps failing....
Google Assistant speakers cut off news announcements
Multiple Google Assistant devices in our household cut off news announcements after 10-30s of playback.We've tried the following:Removing/re-ordering news sourcesRebooted all devicesRebooted the WiFi networkReset devices to defaultsAdded new devicesT...
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