Western Union Send Money

3.5
386 reviews
50K+
Downloads
Content rating
Rated for 3+
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About this app

Western Union moves money across international borders—when our customers need it, in the way that suits them best.

Send money 24/7 for cash pickup in over 200 countries and territories, or to international bank accounts in more than 100 countries.

Download our app and register for an online profile so you can enjoy these perks:

Money transfers from home.
No long queues, no need to head out. Send money from Japan anytime to almost anywhere around the world.

Payout options.
We transact in nearly 130 currencies. Send to international bank accounts or for cash pickup at any of our agent locations. Just make sure to check the online agent locator for country and agent location availability.

Payment options.
You can pay via your personal internet banking account or your personal banking account at an ATM.

Peace of mind.
With a few taps, you can instantly check fees and exchange rates, track your transfer status, and get in touch with our customer service team for any questions or concerns.

When registering, here are a few things to keep in mind:

1. Open the app and sign up for a profile. Fill out all the necessary details on the online form.

2. We’ll need to confirm your ID details before you send your first money transfer. As per local regulation, you are required to provide two types of ID.

For Japanese residents, upload the front and back of your:
1. Japanese passport or driving license
2. My Number Card or Juminhyo with My Number (issued within the last 6 months)

For foreign residents, upload the front and back of your:
1. Residence Card
2. My Number Card or Juminhyo with My Number (issued within the last 6 months)

Once verified, you’re ready to send money with our app:

1. Log in to your profile and start your transfer.

2. Select which country you want to send money to from Japan.

3. Input the amount to be sent.

4. Choose how you want the money transfer to be received and how you want to pay for the transfer.

5. Check your transfer details before hitting send. That’s it!


For more information, visit WU.com

Download the Western Union® app and register today.

When you send money with Western Union, you get great rates for senders and no fees for recipients. Send a money transfer home to your recipient’s bank or mobile money provider or in cash.

Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.

Do you have questions about our services? Contact one of our nearby Western Union agent location. Use our agent location finder to find one nearby or call our service centre.

Additional third-party charges may apply.
Updated on
Jun 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
372 reviews
Nour M
May 25, 2021
I've had the worst experience with this app! I used to go to an actual Western Union place to send or receive money but this time I thought using the app would be easier, but it was the total apposite of easy! It took too long and too many steps and even after successfully sending them the money they said they needed extra documents which I don't have! So eventually I just canceled my transaction.. Waste of time and energy..
15 people found this review helpful
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Venjie Oclaret
July 23, 2024
Would've been a good app if not for its great inability to verify new registrants. Gave the registration process 4 tries, but to no avail. You should've added NFC ID verification for sure authentication. Wasted my time
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Rosiella Albitos
July 17, 2024
more convenient, the process don't take that long!!! very recommended!!!
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What's new

Thanks for your feedback. We’ve listened and made improvements to the WU app.

What’s new:
- Bug fixes