Universal Orlando Resort

4.4
8.4K reviews
5M+
Downloads
Content rating
Rated for 3+
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About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Updated on
Jul 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
7.92K reviews
Allison Johnson
August 1, 2024
My absolute favorite feature of the app was being able to set wait time / ride opening alerts, especially with the crazy Florida storms. The newest update removes that and now I have to constantly check the app for rides opening from weather delays, draining my battery, instead of getting a very convenient notification when they reopen. I would love to see this feature brought back.
1 person found this review helpful
Did you find this helpful?
NBCUniversal Media, LLC
August 5, 2024
Hi Allison, thank you for leaving a review. We're sorry to hear about your disappointment with our Mobile App. We appreciate your feedback and will ensure it's shared with the proper teams. If you would like to provide any additional feedback, please reach out to our Guest Services Team at 407-224-4233 or guestservices@universalorlando.com.
Trisha Mayo
June 20, 2024
Didnt know there was a new update, my card wouldn't work to purchase at the park for the first 2 transactions before I was told by an employee that there was an update that caused the cards not to work. I updated the app and purchases with the app STILL wouldn't work. The location doesn't update while your using the map, the map is NOT user friendly, searching for rides/restaurants and where they are was very difficult. Especially when the location arrow didn't move when you did. Not a fan.
16 people found this review helpful
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NBCUniversal Media, LLC
June 24, 2024
Hi, we're sorry to see any difficulty you encountered while using the Universal Pay feature and interactive map on our Mobile App. Rest assured your concerns will be shared with the proper teams. Please feel free to reach out to Guest Services at (407) 224-4233 or GuestServices@UniversalOrlando.com to leave more feedback. We hope to see you again!
Kelly Fraser
July 24, 2024
Why must I waste battery being forced to turn on location to do anything on this app?!?!? Unless I'm making a mobile order or attempting the rarely used virtual line they're is no need for location services to be turned on and wasting battery life. Update: 4 months later and I still need to turn on location to check park hours, ticket prices and anything else that location services aren't needed.
15 people found this review helpful
Did you find this helpful?
NBCUniversal Media, LLC
March 20, 2024
Hi Kelly. Thank you for sharing your feedback regarding our Mobile App. Please be assured that this has been shared with the proper leadership teams for internal review. If you would like to discuss your experience further, please contact our Guest Services Team at (407) 224-4233 or GuestServices@universalorlando.com. Thank you again.

What's new

Get ready to amplify your experience at Universal Orlando Resort with our latest app update!

In addition to bug fixes and enhancements, this update puts even more information at your fingertips with the ability to view both park notifications and wait time alerts in one convenient location on the profile tab.