Alice S
The service itself is good and well run, and the community is great, but both the app and the website have many interface bugs. I have to switch from one to the other to avoid bugs or use small features that are available on one but not on the other. The app crashes all the time and doesn't have reviews on the Playstore. Still giving three stars as the service is usable.
5 people found this review helpful
truth is my identity J Gelineau
This app is so lame. With the app open you have no way to edit your saved searches. You can only delete them or save them. You cannot modify them. When skimming through the pictures of a property, the picture always fades to white and then skips to the next photo. But if you swipe too hard you'll swipe through many photos! That change of light with the flash of white that happens is so so annoying. There seems to be much less detail in the app than you can find online. This app needs a lot
1 person found this review helpful
TrustedHousesitters Ltd
July 1, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please do send the details to our dedicated support team.
Paul Gannon
After paying over $130, I'm realizing that alerts from saved searches, are being throttled and delayed. Multiple times I get a notification telling me of a new sit based on the alerts I have set up, only to click on it immediately, and find that the sit is "reviewing applications", which means they already have four applications. If I was not outside my trial period, I would get my money back. All this company cares about is upselling, rather than just charging one fee for everybody.
2 people found this review helpful
TrustedHousesitters Ltd
June 10, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please do send us the details directly.