Maia C. Colucci
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UPDATE under camera settings there is no moment notification or motion notification and there's nothing called smart push. Either way I get notifications but when I click a notification I am not taken to the app. The notification only clears. Why.....? I haven't opened the app all day and my notifications only go back an hour and a half.... why? Why when I click on a notification doesn't the app open? Why? Very frustrating.
1 person found this review helpful
NetvueTeam
August 16, 2024
Apologize for the inconvenience. Please check the app to update to the latest version and then recheck the notification, just go to camera's setting>moment notification>make sure the smart push is on, if it is on, turn it off and on again.
If still no luck, don't hesitate to contact our customer service live chat directly for help!
Louis Haug
Was great but now since the tmobile android 6.1 update on my year old galaxy s23, the app is very Clichy. Sometime freezing, All the time now when I view some of my cameras in landscape the image will not go back into portrait whether I press the back button or turn my phone. The app used to do these things. It also will not save my last view as I turn off that specific camera. Android 6.1 has been out now long enough to get an updated version of the netview app. I am a 6 year user.
1 person found this review helpful
Mike Chambers
App works great. There were some issues initially until an update appeared to smooth things out. Easy to use. We have two cameras linked to the app. It allows you to control a light on the camera, an alarm to chase away squirrels or other undesirables, and a microphone. There are a lot of useful settings like video length, time of day for the camera to operate, motion detection sensitivity, and types of motion to detect. Also doubles as a decent security camera.
4 people found this review helpful