Elias Hds
The mobile app is extremely slow. The desktop version works fine. My mobile app is on the latest version V2.17.1. When I open the app it takes forever to load, and then when I try to click on any message or channel it also takes very long time. If you are using mattermost for work, you cannot rely on communciating with your team during emergencies. Not sure if the issue is dependent on which phone you have as I havent heard much of this issue from others with iPhone (i got a samsung s22).
Hi there, we are working on implementing mobile performance metrics https://mattermost.atlassian.net/browse/MM-58139. Once this is released in an upcoming release and we're able to collect data on mobile performance issues, we'll then be able to better analyze and implement performance improvements for the mobile app.
Lisa Willis
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Extremely slow. I've had this app for awhile now (a couple years now) due to work and it's horrible. If they actually get the app running smoother and faster I would be shocked. Update: still slow. Also if you need to actually get a DM then you won't get it on the app. The desktop version works fine (just don't expect to be able to communicate with your job if you actually NEEDED to do so in the event of an emergency because it's actually happened with me). WiFi or LTE is still the same speed.
4 people found this review helpful
Mattermost
January 2, 2024
Hi there, can you help share more details on the issue that you're experiencing? Please open a new issue at https://github.com/mattermost/mattermost-mobile/issues.
Jo
Recently my phone has started notifying me that Mattermost crashes frequently and it wants to put the app in deep sleep. The phone and app are both up to date, so I don't know what's wrong. Hopefully, that will stop happening because I need to get notifications and can't have it in deep sleep.
1 person found this review helpful
Hi there, is the fixed in the latest dot release version v2.17.1? If not, can you help share more details on the issue that you're experiencing, including reproduction steps and your Mattermost server version? Please open a new issue at https://github.com/mattermost/mattermost-mobile/issues.