50K+
Downloads
Content rating
Rated for 3+
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About this app

!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !!

The GoTo Resolve mobile app allows support agents to troubleshoot a problem you are having on your device.

How to Use:

1. Install the app on your mobile device.
2. Launch the app.
3. Enter the support key given to you by your support agent.
4. Allow your trusted agent to connect to your device.

Features:

Instantly start a chat with the support agent.
Share your screen live with your support agent.
Let the agent troubleshoot your device as if they were there.

GoTo Resolve uses Accessibility service in order to provide full remote control of this device during a GoTo Resolve session. GoTo Resolve does not track or control any action or behavior through this service outside of a GoTo Resolve session.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted