Île-de-France Mobilités

4.2
63.5K reviews
1M+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Booklets of t+ tickets
- Navigo day, week or month passes
- Special tickets (Navigo Jeunes Week-end, anti-pollution package...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
Jul 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
62.9K reviews
Dimmie Azu
May 10, 2024
Bad. Every time you try to enter the metro, the app won't work at least twice. First it will tell you that it's not up to date. You have to click "update", get to the app store and only there it'll "realize" there's no update. Then it'll refuse to work again because "your phone isn't up to date". You'll have to open the app and click "reconnect". All while there's people waiting for you at the metro entrance. The principle is great however and I hope that they fix the issues.
3 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
May 13, 2024
Hello, I'm sorry for the inconvenience. The app is constantly evolving and we're doing our utmost to improve these technical aspects. Thank you for your understanding. Have a good day, Jack from the Île-de-France Mobilités team.
Grégoire Dubois
May 24, 2024
- Extremely unstable. Connectivity and loading issues all the time (regarding buying tickets and using tickets). - Crazy that the tickets are downloaded locally and that you lose them if you uninstall the app. - Can't buy tickets for the suburbs. And can't use the Navigo pass that works only for day/week/month passes. And so still have to revert to tickets, and long queuing to use obsolete super slow machines at stations. - Painful. - I can only advise to have a look at how it works in London.
4 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
May 27, 2024
Hello Grégoire, I'm sorry about these difficulties. I invite you to send an email from your telephone to https://applidium.page.link/sav-contact-help to discuss your purchase and validation difficulties. Origin - Destination" tickets will be available on the app at a later date. Have a nice day, Maja from the Île-de-France Mobilités team.
Alain MOREAU
June 20, 2024
The app has been updated again but on single ticket purchase checkout goes always to a blank page and it is stuck. I have to close the app. I reopen but still no ticket there. The bad news I have been charged on my bank account. I went on the bus and the sensor declined my phone so I showed my payment to the bus driver who said the app doesn't work but you can come on the bus. I wish good luck to the visitors for the Olympics.
5 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
June 21, 2024
Hello Alain, 'm sorry (again) to hear about these difficulties. I invite you to write from your telephone to the address https://applidium.page.link/sav-contact-help so that we can analyse your situation and provide you with an appropriate response. Have a good day, Maja from the Île-de-France Mobilités team.

What's new

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!