My SoftBank

3.7
24.8K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

Essential app for SoftBank Ymobile users
■ More than 10 million people use!
■Received the 2021 Good Design Award!

[Main functions]
■ Confirmation of usage charges
You can easily check the price transition and compare with the previous month with one tap. You can also check the details by tapping the items you care about.

■ Check data traffic volume
Meters and colors let you know how your data is being used. When the amount of data is low, you can easily reserve and purchase a charge.

■ Support
Store search and visit reservation can be done within the app. If you have a problem, you can easily contact us via chat.

■ Other convenient functions
・Inquiry and change of billing plans and services currently subscribed
・Subscription/cancellation of optional services
・Change of payment method
・Spam settings
・PayPay balance inquiry, usage, and confirmation of cooperation status
・Inquiry and use of SoftBank points
・SoftBank card charge balance inquiry
・Notification delivery
・Service linkage such as smart login settings
Updated on
2 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
24.5K reviews
Lolita Ai Hirata
5 July 2024
Always updating. Why moving, very hard to view?
1 person found this review helpful
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Human K. Das
30 July 2024
Trash. I have an issue with softbank hikari and I can't report it anywhere. The website chat is broken and says to install this app but this app only logs in when using softbank sim or sth
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Shinobu Segawa
20 March 2024
I give it 1 stars for now because like other costumers who knows little of japanese language and can't read kanji we can find this apps convenient or usefull were hoping that you can improve it for your foreign costumers thanks.
11 people found this review helpful
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What's new

■UI改善、軜埮なバグの改修を行いたした。

お客さたにずっおより良いアプリを目指し改善しおたいりたす。
今埌ずもMy SoftBankを宜しくお願いしたす。

App support

More by SoftBank Corp.

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